Hotel Front Desk Manager

4 weeks ago


Kamloops, British Columbia, Canada Ramada 100 Mile House Full time

Hotel Front Desk Manager

At Ramada 100 Mile House, we are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring seamless guest experiences, managing front desk operations, and leading a team of front desk staff.

Key Responsibilities:

  • Develop and implement policies and procedures for daily front desk operations
  • Recruit, train, and supervise front desk staff
  • Negotiate with suppliers for the provision of materials and supplies
  • Prepare and manage front desk budgets and monitor revenues and expenses
  • Address customer complaints and concerns in a professional and courteous manner
  • Establish and manage front desk schedules

Requirements:

  • 2+ years of experience in hotel front desk management
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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