Hotel Front Desk Manager
4 weeks ago
Hotel Front Desk Manager
At Ramada 100 Mile House, we are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring seamless guest experiences, managing front desk operations, and leading a team of front desk staff.
Key Responsibilities:
- Develop and implement policies and procedures for daily front desk operations
- Recruit, train, and supervise front desk staff
- Negotiate with suppliers for the provision of materials and supplies
- Prepare and manage front desk budgets and monitor revenues and expenses
- Address customer complaints and concerns in a professional and courteous manner
- Establish and manage front desk schedules
Requirements:
- 2+ years of experience in hotel front desk management
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
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