Front Desk Supervisor

4 weeks ago


Kamloops, British Columbia, Canada Alpine Motel Full time

Job Title: Front Desk Manager

About the Role:

We are seeking a highly skilled and experienced Front Desk Manager to join our team at Alpine Motel. As a Front Desk Manager, you will be responsible for providing exceptional customer service to our guests, managing the front desk operations, and supervising a team of staff members.

Key Responsibilities:

  • Recruit, train, and supervise a team of front desk staff
  • Manage the front desk operations, including checking in and out guests, handling customer complaints, and resolving issues
  • Provide exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable
  • Maintain accurate records and reports, including guest information and staff performance
  • Collaborate with other departments to ensure seamless operations and excellent guest experience

Requirements:

  • 1-2 years of experience in a front desk or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and knowledge of hotel software
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Free parking and on-site amenities

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