Optical Practice Leader

4 weeks ago


Prince Albert, Saskatchewan, Canada FYidoctors Full time

At FYidoctors, we are seeking a highly skilled Optical Practice Leader to join our team in Prince Albert. This full-time, permanent role will play a critical role in coaching staff on processes, programs, and products, while fostering collaboration and teamwork among practice staff.

The ideal candidate will have a proven track record of achieving strategic business goals and have excellent organization and time management skills. They will be responsible for training, development, and coaching of staff, ensuring the delivery of world-class customer service to our patients.

Key Responsibilities:

  • Fostering collaboration and teamwork among practice staff
  • Training and development of staff
  • Ensuring delivery of world-class customer service
  • Setting and driving clinic metrics to achieve success and growth
  • Hiring, onboarding, and training of new staff
  • Scheduling of staff and doctors to meet business requirements
  • Responsible for keeping business expenditure within budget

Requirements:

  • Minimum two years experience in a customer service focused retail environment
  • Minimum two years experience in a coaching or leadership role
  • Proven track record of achieving strategic business goals
  • Excellent organization and time management skills
  • Excellent oral and written communication skills


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