Customer Service Representative

4 weeks ago


Courtenay, British Columbia, Canada goeasy Ltd. Full time

At goeasy Ltd., we're committed to helping everyday Canadians achieve their personal and financial goals. As a Delivery Specialist, you'll play a key role in ensuring our customers receive exceptional service when they receive our products.

Key Responsibilities:

  • Deliver best-in-class service to customers by providing a positive and welcoming experience.
  • Build strong relationships with customers by understanding their needs and offering solutions.
  • Communicate the terms and conditions of our financial products and how we can help customers achieve their goals.
  • Support retail operations by maintaining the merchandising and maintenance of the store.

What We Offer:

  • Competitive compensation package, including a benefits and perks package that goes beyond your base salary.
  • Opportunities for career growth and development, including comprehensive training programs and leadership development programs.
  • A dynamic and inclusive work environment that celebrates diversity and promotes work-life balance.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Full class driver's license with a driver's abstract in good standing.
  • Ability to lift 50+ pounds and move large home goods.

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard, and where every employee can fulfill their potential.



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