Customer Service Representative

4 weeks ago


Courtenay, British Columbia, Canada Savers Value Village Full time

About the Role

We are seeking a Customer Service Associate to join our team at Savers / Value Village. As a Customer Service Associate, you will be responsible for creating an awesome experience for our customers, donors, and other team members.

Key Responsibilities

  • Provide exceptional customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Assist donors with the donation process, ensuring that they have a positive experience and are aware of our store's policies and procedures.
  • Work collaboratively with other team members to achieve sales and customer service goals.
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment.

What We Offer

  • A comprehensive onboarding and training program to ensure your success in the role.
  • A competitive hourly rate and opportunities for career advancement.
  • A fun and dynamic work environment with a team of like-minded individuals who are passionate about providing excellent customer service.

Requirements

  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing situations.
  • Ability to lift up to 25 pounds and stand for long periods of time.

Why Work for Savers / Value Village?

We are a purpose-driven company that is committed to making a positive impact on our communities and the environment. Our business model is built on the principles of reuse and recycling, and we are proud to be a leader in the thrift retail industry.

How to Apply

If you are a motivated and customer-focused individual who is passionate about providing excellent service, we encourage you to apply for this exciting opportunity.



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