Customer Service Representative

4 weeks ago


Courtenay, British Columbia, Canada goeasy Full time

About the Role:

We are seeking a skilled Customer Service Representative to join our team at goeasy Ltd. As a Delivery Specialist, you will play a vital role in ensuring our customers receive exceptional service when receiving our products.

Key Responsibilities:

  • Deliver best-in-class service to customers by providing a positive and welcoming experience.
  • Build strong relationships with customers by understanding their needs and offering solutions.
  • Communicate the terms and conditions of our financial products and how we can help customers achieve their goals.
  • Support retail operations by maintaining the merchandising and maintenance of the store.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Full class driver's license with a driver's abstract in good standing.
  • Ability to lift 50+ pounds and move large home goods.
  • Able to pass background checks (criminal, employment, driving history).

What We Offer:

  • A comprehensive training program to equip you with the tools needed for success.
  • A competitive compensation package, including benefits and perks.
  • Opportunities for growth and development within the company.

About Us:

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. We are committed to cultivating and preserving a work culture where everyone feels seen and heard and where every employee can fulfill their potential.



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