Customer Service Representative
2 weeks ago
Customer Service Representative
At Convoy Supply, we're looking for a skilled Customer Service Representative to join our team. As a key member of our operations team, you'll be responsible for processing customer transactions, coordinating delivery and pick-up of customer orders, and educating customers on different products and their applications.
Responsibilities
- Process customer transactions such as orders, quotes, and returns
- Coordinate delivery and/or pick up of customer orders with the operations team
- Provide excellent customer service and support
- Generate, place, and confirm purchase orders with suppliers
- Receive payment for merchandise or services sold and log sales into the computer
Requirements
- Experience assisting customers with product procurement - preferably in the building supply and/or construction industry
- Problem solving skills with a natural ability to respond quickly and accurately to inquiries
- Excellent communication skills (both written and oral)
- Well organized, strong attention to detail
The Offer
- Competitive salary
- Flexible Benefit options
- Short and long term disability coverage
- Employee referral bonus program
- Internal Promotions
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