Customer Service Representative

2 weeks ago


Courtenay, British Columbia, Canada Savers Value Village Full time

About the Role

We are seeking a Customer Service Associate to join our team at Savers / Value Village. As a Customer Service Associate, you will be responsible for creating an exceptional experience for our customers, donors, and team members.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in finding products, answering questions, and making purchases.
  • Process donations, sort and price merchandise, and maintain a clean and organized store environment.
  • Work collaboratively with team members to achieve sales goals and provide a positive shopping experience.

What We Offer

  • A comprehensive onboarding and training program to ensure your success in the role.
  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team of like-minded individuals.
  • A range of benefits, including extended health care plans, company-paid life and AD&D insurance, and a Group Registered Retirement Savings Plan (RRSP).

Why Work with Us

At Savers / Value Village, we are passionate about creating a positive impact on our customers, donors, and the environment. We offer a unique and rewarding work experience, with opportunities to develop your skills and advance your career.



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