Director of Marine Operations and Management

7 days ago

Toronto, Ontario, Canada Hornblower Cruises and Events Full time
About the Opportunity

The Marine Department Director is a seasoned leader responsible for managing and leading the Marine department at Hornblower Cruises and Events. This includes vessel operations, capital improvements, systems maintenance and repairs, and financial management of the marine department.

Key Responsibilities
  • Direct and lead the Marine Operations Department to ensure consistently high levels of safety, quality, service, and customer satisfaction.
  • Act as the project lead during new vessel builds, equipment upgrades, vessel maintenance and repair, including major rehabs and equipment overhauls.
  • Manage and oversee all capital purchasing and manage the department's budget.
  • Monitor and ensure compliance with all provincial, federal, and industry-specific legislation and company standards set for all projects and daily operations.
  • Develop and maintain external relationships with authorities, regulators, local stakeholders, contractors, suppliers, and consultants.
  • Select, purchase, and specify major equipment and materials to maintain a fleet of vessels and meet regulatory requirements.
  • Maintain a relationship with Transport Canada and ensure compliance with all applicable regulations.
  • Stay up-to-date with industry knowledge of best practices, new technologies, and systems to improve the quality of guest experience and employee performance.
  • Hold all Marine Operations crew accountable to the Safety Management System (SMS) to implement systems, plans, and control of records and documentation.
  • Review and recommend updates to departmental policies, procedures, and plans.
  • Develop and maintain the company vessel security plan in accordance with regulatory and contractual requirements.
  • Develop and maintain the company safety management system in accordance with regulatory and contractual requirements.
  • Follow all safety policies, departmental policies, and service standards.
  • Maintain any applicable licenses and certifications.
Requirements and Qualifications
  • At least 10 years of progressively responsible experience in a marine operation, preferably within the hospitality industry.
  • Minimum of 5 years managing and leading employees.
  • Post-secondary education at an accredited maritime college or other institution preferred.
  • Minimum Master 150 Gross Tonnage, Domestic Certificate.
  • Minimum 5 years of boat handling experience required.
  • SVMO Certificate (training provided).
  • Current Marine Advanced First Aid.
  • Current (within the previous 2 years) Transport Canada-approved medical.
  • Strong leadership, customer service, organizational, and planning skills.
  • Excellent interpersonal and communication skills (written, oral, and listening) including conflict resolution skills.
  • Possess and maintain a current Ontario driver's license and satisfactory driving record.
  • Ship Security Officer Certificate an asset.
  • Confined Space training an asset.
  • Fall Arrest training an asset.
  • Knowledge of shipboard maintenance software and Microsoft Office applications an asset.
  • Knowledge of a foreign language is helpful.
  • Ability to reach, bend, stoop, wipe, push, pull, move, or lift up to 45 pounds (20 kilograms).
  • Walk, stand, sit, and work in all types of weather conditions for extended periods.
  • Continually and repeatedly perform functions indoors and outdoors.
  • If required, wear assigned Personal Protective Equipment (PPE) (non-slip shoes, gloves, weather-appropriate dress attire, sun protection).

  • Marine Operations Director

    12 hours ago

    Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    Job Title: Director of Marine OperationsCity Experiences is seeking a seasoned Marine leader to manage and lead the Marine department. This includes vessel operations, capital improvements, systems maintenance and repairs, and financial management of the marine department.About the Opportunity:The Director, Marine Operations is responsible for the execution...

  • Marine Operations Director

    14 hours ago

    Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    Job Title: Director of Marine OperationsCity Experiences is seeking a seasoned Marine leader to manage and lead the Marine department. This includes vessel operations, capital improvements, systems maintenance and repairs, and financial management of the marine department.About the Opportunity:The Director, Marine Operations is responsible for the execution...

  • Marine Operations Director

    1 week ago

    Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    About the OpportunityThe Director, Marine Operations is a seasoned Marine leader that will manage and lead the Marine department. This includes, vessel operations including aspects of prudent seamanship, capital improvements, systems maintenance and repairs, and financial management of the marine department. The Director is responsible for the execution of...

  • Marine Operations Director

    7 days ago

    Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    About the OpportunityThe Director, Marine Operations is a seasoned Marine leader that will manage and lead the Marine department. This includes, vessel operations including aspects of prudent seamanship, capital improvements, systems maintenance and repairs, and financial management of the marine department. The Director is responsible for the execution of...

  • Marine Operations Director

    6 days ago

    Old Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    About the Opportunity:Hornblower Cruises and Events is seeking a seasoned Marine leader to manage and lead the Marine department. This includes vessel operations, capital improvements, systems maintenance and repairs, and financial management of the marine department. The Director is responsible for the execution of the Port's cruises to ensure consistently...

  • Marine Operations Director

    6 days ago

    Old Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    About the Opportunity:Hornblower Cruises and Events is seeking a seasoned Marine leader to manage and lead the Marine department. This includes vessel operations, capital improvements, systems maintenance and repairs, and financial management of the marine department. The Director is responsible for the execution of the Port's cruises to ensure consistently...

  • Marine Operations Director

    3 weeks ago

    Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    About Us Hornblower Cruises and Events is a leading provider of unforgettable experiences on land and water. With a rich history spanning over four decades, we've grown organically and through strategic acquisitions to become a global leader in the hospitality industry. Our diverse portfolio of brands welcomes millions of guests annually, offering a wide...

  • Marine Operations Director

    7 days ago

    Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    Job DescriptionAbout the Role:The Port Captain will be responsible for ensuring the safe and secure operation of our passenger vessels in Toronto. This includes overseeing the navigation and maneuvering of the vessels, as well as ensuring compliance with all relevant regulations and laws.Key Responsibilities:Oversee the safety and security of passengers,...

  • Marine Operations Director

    1 week ago

    Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    Job DescriptionAbout the Role:The Port Captain will be responsible for ensuring the safe and secure operation of our passenger vessels in Toronto. This includes overseeing the navigation and maneuvering of the vessels, as well as ensuring compliance with all relevant regulations and laws.Key Responsibilities:Oversee the safety and security of passengers,...

  • Marine Operations Director

    4 days ago

    Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    About the OpportunityThe Marine Operations Director is a seasoned leader responsible for managing and leading the Marine department at Hornblower Cruises and Events. This includes vessel operations, capital improvements, systems maintenance and repairs, and financial management of the marine department.Key ResponsibilitiesDirect and lead the Marine...

  • Marine Operations Director

    4 days ago

    Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    About the OpportunityThe Marine Operations Director is a seasoned leader responsible for managing and leading the Marine department at Hornblower Cruises and Events. This includes vessel operations, capital improvements, systems maintenance and repairs, and financial management of the marine department.Key ResponsibilitiesDirect and lead the Marine...

  • Head of Marine Operations

    4 weeks ago

    Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    Hornblower Cruises and Events is looking for a Head of Marine Operations to oversee our marine division. About You: The ideal candidate will be flexible, energetic, and embody the principles of our service philosophy. About the Opportunity: The Head of Marine Operations is an experienced leader in the maritime field, responsible for managing and...

  • Marine Operations Captain

    4 weeks ago

    Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    Hornblower Cruises and Events is looking for a Marine Operations Captain to oversee our cruise services. About You: The ideal candidate will be flexible, energetic, and embody the principles of exceptional service. About the Opportunity: The Marine Operations Captain is responsible for managing Transport Canada inspected passenger vessels,...

  • Marine Operations Captain

    4 weeks ago

    Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    Hornblower Cruises and Events is in search of a Port Captain for our operations. About You: The ideal candidate will be flexible, energetic, and embody the principles of exceptional service. About the Opportunity: The Port Captain is responsible for the operation of inspected passenger vessels, ensuring the safety and security of both crew and...

  • Marine Operations Supervisor

    4 weeks ago

    Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    Hornblower Cruises and Events is in search of a Port Captain for our operations. About You: The ideal candidate will be flexible, energetic, and exemplify the values of our service system. About the Opportunity: The Port Captain, Administration & Compliance is responsible for operating inspected passenger vessels, ensuring the safety and security...

  • Marine Steel Fabricator

    6 days ago

    Toronto, Ontario, Canada Avantis Marine North America Inc. Full time

    About the RoleWe are seeking a skilled Marine Steel Fabricator to join our team at Avantis Marine North America Inc. as a Steel Fitter Specialist. In this role, you will be responsible for fabricating and installing steel components for marine vessels.Key ResponsibilitiesMaterial Management: Determine the materials required for each project and ensure they...

  • Marine Steel Fabricator

    6 days ago

    Toronto, Ontario, Canada Avantis Marine North America Inc. Full time

    About the RoleWe are seeking a skilled Marine Steel Fabricator to join our team at Avantis Marine North America Inc. as a Steel Fitter Specialist. In this role, you will be responsible for fabricating and installing steel components for marine vessels.Key ResponsibilitiesMaterial Management: Determine the materials required for each project and ensure they...

  • Vessel Operations Manager

    7 days ago

    Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    Job DescriptionAbout the Role:The Port Captain will be responsible for ensuring the safe and secure operation of our passenger vessels in Toronto. This includes overseeing the safety and security of the crew and passengers, as well as ensuring compliance with all relevant regulations and laws.Key Responsibilities:Oversee the safety and security of the crew...

  • Vessel Operations Manager

    1 week ago

    Toronto, Ontario, Canada Hornblower Cruises and Events Full time

    Job DescriptionAbout the Role:The Port Captain will be responsible for ensuring the safe and secure operation of our passenger vessels in Toronto. This includes overseeing the safety and security of the crew and passengers, as well as ensuring compliance with all relevant regulations and laws.Key Responsibilities:Oversee the safety and security of the crew...

  • Marine Steel Fabricator

    3 days ago

    Toronto, Ontario, Canada Avantis Marine North America Inc. Full time

    About the RoleWe are seeking a skilled Marine Steel Fabricator to join our team at Avantis Marine North America Inc. as a Steel Fitter Specialist. In this role, you will be responsible for fabricating and installing steel components for marine vessels.Key ResponsibilitiesMaterial Management: Determine the materials required for each project and ensure they...