Financial Services Representative
2 weeks ago
**Company Overview:**
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare.
**Job Description:**
We are seeking a customer service driven Inside Support Representative to assist LendCare customers and partners with any questions regarding personal loans for health or veterinary care services.
This is a Part Time, Contract position with opportunity for extension ideal for early career candidates.
**Responsibilities:**
- Provide exemplary customer service and ensure that our customers are always receiving a superior customer experience during every interaction.
- Responding to customer questions and requests (through telephone, chat, and email)
- Identify the customers' needs and efficiently resolve inquiries
- Take accountability to solve issues from beginning to end
- Demonstrate comprehensive knowledge of our services
**Requirements:**
- Experience working inbound customer service or sales roles is an asset
- Financial services, healthcare support, or veterinary care support background are a plus
- Excellent verbal and written communication skills
- Proven interpersonal and organizational skills
- Strong attention to detail
- Excellent problem-solving skills
- Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)
**Schedule:**
Must be available Tuesday to Friday, 4pm - 9pm and Saturday 10am - 5pm
**Salary Range:** $25-$35 per hour, estimated annual salary $52,000 - $73,000 based on part-time hours
**Benefits:**
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.
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