Customer Service Representative

2 weeks ago


Pickering, Ontario, Canada goeasy Full time
About the Opportunity

We are seeking a highly motivated Customer Service Representative to join our team on a part-time contract basis. This is an excellent opportunity for early career candidates to gain valuable experience in customer service and develop their skills in a fast-paced environment.

Job Summary

This role will involve providing exceptional customer service to LendCare customers and partners, resolving inquiries and issues efficiently, and demonstrating comprehensive knowledge of our services. The ideal candidate will have excellent verbal and written communication skills, strong problem-solving abilities, and proficiency in Microsoft Office.

Key Responsibilities
  • Provide exceptional customer service through various channels (telephone, chat, email)
  • Respond to customer questions and requests in a timely and professional manner
  • Identify customer needs and resolve inquiries efficiently
  • Demonstrate comprehensive knowledge of our services and products
Requirements
  • Experience working in inbound customer service or sales roles (an asset)
  • Financial services, healthcare support, or veterinary care support background (a plus)
  • Excellent verbal and written communication skills
  • Proven interpersonal and organizational skills
  • Strong attention to detail
  • Excellent problem-solving skills
  • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
Benefits
  • A competitive salary of $25-$30 per hour (estimated based on location and experience)
  • The opportunity to work with a leading company in the fintech industry
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
About Us

goeasy Ltd. is a publicly-traded company listed on the TSX with over 4000% shareholder return since 2001. We are a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial, and LendCare. Our mission is to provide financial solutions that empower individuals to achieve their goals.



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