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Exceptional Leadership Opportunity: Front of House Manager

1 month ago

Edmonton, Alberta, Canada The Banquet Bar & Grill Full time

The Banquet Bar & Grill is a unique establishment that offers an unparalleled experience to its guests. From signature cocktails to a diverse food menu and custom-designed games, our venue promises to deliver an unforgettable experience every day.

Key Responsibilities:
  • Maintain high standards of service by guiding the team through challenging situations and ensuring exceptional guest experiences.
  • Tactfully address any issues that may arise during table interactions, guaranteeing that all guests feel valued and appreciated.
  • Promote a positive work environment by coaching and mentoring team members to embody The Banquet values and culture.
  • Monitor and rectify any maintenance concerns within the premises.
  • Closely collaborate with the General Manager to ensure seamless operations, including ordering and task management.
  • Foster personal and professional growth among team members, empowering them to reach their full potential within our organization.
Essential Skills and Qualifications:
  • A genuine passion for delivering exceptional customer service and a deep understanding of the hospitality industry.
  • A willingness to continuously learn and expand knowledge on Brewhouse procedures, encompassing various aspects such as food, drinks, policies, training programs, and more.
  • Effective communication skills, allowing for clear and concise interactions with colleagues and guests alike.
  • An unwavering ambition to provide an exceptional experience for both team members and guests, coupled with a proactive approach to finding solutions rather than dwelling on problems.
Benefits of Joining Our Team:
  • Flexible working hours
  • Performance-based bonuses
  • Staff discounts

We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage individuals from diverse backgrounds to apply and join our team at The Banquet Bar & Grill.