Host/Hostess - Front of House

2 weeks ago


Montreal, Quebec, Canada Estiatorio Milos Full time
Job Summary

We are seeking a highly skilled and experienced Host/Hostess to join our team at Estiatorio Milos. As the primary point of contact for our guests, you will be responsible for creating a warm and welcoming atmosphere, ensuring a seamless dining experience, and upholding the highest standards of customer service.

Key Responsibilities
  • Welcome and greet guests as they enter the restaurant, ensuring a smooth flow at the entrance and throughout the dining area.
  • Make guests feel comfortable while waiting, escorting them to the bar or directly to their table.
  • Check-in, store, and retrieve outerwear and personal belongings for guests.
  • Participate in pre-service duties, including printing menus and updating shift summary notes.
  • Communicate clearly and confidently with guests, responding to inquiries and providing information on menu items and ingredients.
  • Act as a brand ambassador, upholding core company values and ensuring a memorable experience for our guests.
  • Ensure proper levels of stationery are maintained in the reception area at all times.
Requirements
  • A minimum of one year of experience in an upscale dining setting.
  • Excellent interpersonal and customer service skills.
  • Strong written and verbal communication skills.
  • Able to work in a fast-paced, team environment.
  • Able to multi-task, receptive to feedback and direction.
  • Knowledge of POS and reservation systems (an asset).


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