Mortgage Client Service Representative

1 month ago


Windsor, Ontario, Canada CB Canada Full time
About the Role

At CB Canada, we're revolutionizing the way people get mortgages. As a Client Care Specialist, you'll play a crucial role in communicating with our mortgage clients about the necessary loan documents and information needed to move them to final loan approval.

Key Responsibilities
  • Effectively communicate with clients using written and verbal communication methods to ensure a seamless experience.
  • Understand the conditions needed to close and review them with the client to ensure a smooth process.
  • Collaborate with different teams in the mortgage process to impact the client experience and adjust communication tactics accordingly.
  • Consistently meet minimum production goal numbers and quality metrics to deliver exceptional results.
What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including career growth opportunities, amazing benefits, and the chance to work with leading industry professionals. We're committed to an inclusive workplace where every voice is heard, and we're passionate about the work we do.

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change, and the tasks and responsibilities can be modified at any time by the leadership group.



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