Customer Service Representative
2 weeks ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at CB Canada. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and ensuring the success of our clients.
Key Responsibilities:
- Provide excellent customer service to clients via phone, email, and in-person interactions
- Respond to client inquiries and resolve issues in a timely and professional manner
- Work closely with service technicians and sales consultants to ensure seamless client experience
- Process client orders, manage inventory, and coordinate equipment rentals
- Deliver accurate and timely information to clients, therapists, and funders
Requirements:
- 2+ years of customer-facing experience in a fast-paced office environment
- Degree or diploma from a post-secondary institution
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work in a team environment and prioritize tasks effectively
- Proficiency in Microsoft Office Suite and experience with databases
Why Work with Us:
At CB Canada, we value our employees and strive to create a positive and supportive work environment. We offer competitive compensation, opportunities for professional growth, and a comprehensive benefits package. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.
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