Restaurant Operations Manager

2 weeks ago


Armstrong, Canada TB Food Services Inc DBA Tim Hortons Full time
Job Description

We are seeking an experienced Restaurant Operations Manager to join our team at TB Food Services Inc DBA Tim Hortons. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant.

Key Responsibilities
  • Determine and implement operational procedures to ensure efficient service delivery.
  • Conduct performance reviews to assess employee performance and provide constructive feedback.
  • Evaluate and maintain compliance with health and safety regulations to ensure a safe working environment.
  • Negotiate with clients for catering or use of facilities, promoting our services and building relationships.
  • Develop and implement marketing plans to increase customer engagement and drive sales growth.
  • Lead and instruct employees to achieve high standards of customer service and quality food preparation.
  • Address customer complaints and concerns in a professional and timely manner.
  • Plan, organize, direct, control, and evaluate daily operations to optimize productivity and efficiency.
Requirements
  • 2 years to less than 3 years of experience in a similar role.
  • Permanent position with 35 hours per week.
  • English as primary language of work.
Compensation

The estimated annual salary for this position is $45,000-$60,000, depending on qualifications and location.



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