Technical Content Specialist

4 weeks ago


St John's, Newfoundland and Labrador, Canada Innovatia Full time
About Innovatia
Innovatia Content Solutions is a leading provider of content solutions, specializing in the Information Technology, Telecommunications, and Energy sectors. With over 20 years of experience, we deliver enterprise content solutions to address business challenges and meet the needs of end users. Our team of experts provides learning and documentation solutions, including operational and technical content development and management, customized eLearning development, and content strategy and architecture services.

Responsibilities
As a Technical Content Specialist, you will be responsible for reviewing and editing documentation to improve formatting, document flow, technical content, and graphics/diagrams. You will also edit developer documentation, including tutorials and reference information, to ensure high-quality content. Additionally, you will use processes to ensure publishing workflows work well, collaborating with multiple authors.

Requirements
To be successful in this role, you will need 5+ years of experience in an IT environment as a Technical Writer. You should be well-versed in DITA authoring and publishing XML tools, Networking technologies, and Agile methodology. You must have exposure to Installation Guides, Upgrade Guides, and possess strong technical aptitude to grasp complex technologies, specifically in the IT networking and software development domain. Excellent written and spoken communication skills are also required.

Benefits at Innovatia
Innovatia offers a comprehensive Health Insurance policy, an Employee Wellness Program with a focus on mental health, robust reward and recognition programs, and company incentive programs. We also offer attractive leave policies, including Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave, and Paid Leave for personal time off. Additionally, we provide ample growth and learning opportunities, remote work options, and a focus on work/life balance. Our Immigration Program supports immigration to Canada for eligible employees. We thank all candidates for their interest, however, only those selected for an interview will be contacted. Innovatia is an equal opportunity employer.

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