Senior Technical Content Developer

3 weeks ago

St John's, Newfoundland and Labrador, Canada Innovatia Full time
Senior Technical Writer

Innovatia Content Solutions is a leading provider of content solutions, serving the Information Technology, Telecommunications, and Energy sectors. With over 20 years of experience, we deliver enterprise content solutions that address business challenges and meet the needs of end users. Our services include learning and documentation solutions, content development and management, customized eLearning development, and content strategy and architecture.

Job Summary

We are seeking a motivated and passionate Senior Technical Writer to join our team. As a self-starter, you will excel at creating, improving, and shaping an ever-evolving content development environment. You will be an expert collaborator, producing high-quality content formats and bringing innovative ideas to improve processes for content delivery.

Responsibilities
  • Analyze source content to design information for conciseness, accuracy, and effectiveness
  • Organize and facilitate Working Sessions and Review Sessions with Subject Matter Experts (SMEs) to ensure focus and timely results
  • Interface directly with multiple stakeholders within the client base
  • Manage multiple information assets and delivery schedules in a dynamic environment
  • Adhere to Quality Assurance practices prior to distributing information assets to clients
Qualifications
  • Post-secondary degree or diploma in Technical Communications, Library and Information Science, Computer Science, Information Sciences, English, or Journalism
  • 7+ years of experience developing content for various industries
  • Comfortable with software applications and technology, especially database concepts
  • Demonstrated structured writing competencies
  • Strong leadership and customer-facing skills
  • Experience working with remote team members, leveraging best practices, and enabling technologies
  • Strong customer-facing written and verbal communication skills
  • Proficiency in PC tools and applications such as Confluence, JIRA, Teams, Webex, and standard office tools
  • Ability to work under pressure and meet aggressive timelines
  • Professional consulting skills and business acumen to interact with clients and SMEs

We thank all candidates for their interest. Only those selected for an interview will be contacted. Innovatia is an equal opportunity employer.

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