Customer Service Representative

4 weeks ago


Taber, Canada Fas Gas Full time
Job Title: Customer Service Representative - Retail Sales

We are seeking a skilled and experienced Customer Service Representative to join our retail sales team at 333 LONDON VAPE. As a key member of our team, you will be responsible for delivering exceptional customer service, providing product knowledge, and meeting sales targets.

About Us

At 333 LONDON VAPE, we pride ourselves on offering a unique shopping experience that sets us apart from the competition. Our commitment to excellence is reflected in the quality of our products, the expertise of our staff, and the warmth of our customer service.

Salary

The estimated salary for this position is £25,000 - £35,000 per year, depending on experience. This competitive salary reflects the importance we place on attracting and retaining top talent.

Job Description

Your primary responsibility will be to provide exceptional customer service, ensuring that every customer leaves our store feeling valued and satisfied. You will also be responsible for maintaining a high level of product knowledge, being able to answer questions and make recommendations with confidence.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues promptly and professionally.
  • Maintain a high level of product knowledge, staying up-to-date on new products and services.
  • Meet or exceed sales targets, identifying opportunities to increase sales and improve customer satisfaction.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a customer-facing role.
  • Permanent work status.
  • Fluent English language skills.
  • Ability to work 35-40 hours per week.
Benefits

We offer a range of benefits to support your well-being and career development, including:

  • A competitive salary.
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.


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