Financial Services Representative
4 weeks ago
As a key member of Scotiabank's Canadian Banking Branch network, this role is centered around delivering exceptional customer service.
The Financial Services Representative will be the face of our organization, connecting with customers in a relatable way and prioritizing their needs.
The main responsibilities of this position include:
- Taking a proactive approach to understanding customer needs and preferences
- Processing transactions efficiently and accurately
- Nurturing long-term relationships with customers
- Identifying and fulfilling simple sales opportunities to contribute to the branch's targets
- Providing technical expertise and introducing customers to mobile banking applications to enhance their banking experience
This role requires individuals who are people-centric, tech-savvy, and thrive in a fast-paced environment. If you have a passion for delivering exceptional customer experiences and are eager to learn and grow, we encourage you to apply.
Key ResponsibilitiesIn this role, you will be responsible for:
- Building strong relationships with customers and delivering outstanding service
- Uncovering and solving customer needs through active listening and problem-solving skills
- Explaining complex concepts in a clear and concise manner
- Demonstrating success in a target-based performance environment while contributing positively to a team-oriented work environment
- Demonstrating a willingness to learn and adapt to new technologies and processes
We are seeking individuals who possess excellent communication and interpersonal skills, with a proven track record of providing exceptional customer service. If you are a motivated and results-driven individual who is passionate about delivering world-class customer experiences, we would love to hear from you.
About ScotiabankScotiabank is a leading bank in the Americas, guided by its purpose 'for every future.' We help our customers, their families, and communities achieve success through a range of advice, products, and services. Our values of respect, teamwork, and excellence guide everything we do.
We believe in creating an inclusive and accessible environment where everyone can succeed. If you require accommodation during the recruitment and selection process, please let us know. Candidates must apply directly online to be considered for this role.
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