Customer Account Specialist Role
4 days ago
We are seeking a Customer Account Specialist to join our team at ArdoVLM in Montreal, QC. As a key member of our operations team, you will play a crucial role in ensuring smooth operations from order to delivery.
This is a competitive salary position that requires a proactive approach to addressing customer needs, managing supply chain challenges, and coordinating with internal and external stakeholders to provide excellent service.
Job Description:- Create and maintain item master data
- Maintain strong relationships by delivering prompt, accurate, and reliable service
ArdoVLM is a food processor, marketer, and innovator of frozen vegetables, fruit & potatoes which we supply to clients globally. We continuously research the market, seeking out new products and trends to bring exciting, innovative, and tasty new products to our customers.
Our diverse product range meets the demands of any market, and all our products are grown, harvested, and processed with care and dedication.
Required Skills and Qualifications:- Bilingual in English and French (written and spoken)
- Strong computer skills (Excel, Outlook, Word), with experience in SAPB1 being an asset
- Previous customer service experience, ideally outside of a call centre environment
- (Bonus) Experience in the food industry
- Health/Dental insurance coverage (100% premiums paid by employer) after 3 months of employment
- Telus Virtual Health Care Telemedicine
- Employee Assistance Program – EAP
- 50% subsidized gym membership to Fit Forme Sources down the street from the office, after 3 months of employment
- 2 days per week Work from Home, 3 days in the office (expected in office full time to train for first 8-10 weeks)
- Flex Friday working hours (1 pm during summer, 3 pm other months)
The estimated annual salary for this position is $70,000 - $90,000 CAD based on industry standards and location.
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