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Multilingual Retail Operations Coordinator

1 month ago


Ottawa, Ontario, Canada First Capital REIT Full time

At First Capital REIT, we pride ourselves on creating thriving properties that generate value for businesses, investors, and our neighborhoods.

About the Role

We are seeking a highly organized and detail-oriented Multilingual Retail Operations Coordinator to join our dynamic property management team in Ottawa. As a key member of our team, you will be responsible for providing administrative support to effectively operate and maintain a portfolio of retail properties.

Key Responsibilities
  • Provide critical administrative support to the property management team, including accounts receivable reporting, accounts payable processing, budgeting, supplier invoicing, rent roll review, and tenant communication.
  • Review and prepare tenant statements of accounts, manage account reconciliations, and issue demand, default, or termination notices as necessary.
  • Liaise with the Operations team to dispatch maintenance and security at tenant's request and to facilitate smooth day-to-day site activities.
  • Perform reception duties on a rotational basis, including answering and dispatching incoming calls, distribution of mail, and ordering of office supplies.
  • Assist with monthly and annual budgets, monitor, track, and collect tenant insurance and tenant sales reports.
  • Prepare check lists for tenants' move-in and move-outs and ensure all documentation is completed.
Requirements
  • Fully bilingual in French and English (written and verbal).
  • One to three years of administration experience, ideally within residential, commercial, or retail property management.
  • Solid understanding of basic accounting principles.
  • Post-secondary education, preferably in business, accounting, or related field, an asset.
What We Offer
  • Competitive compensation package ($60,000 - $80,000 per year)
  • Flexible hours
  • Remote workdays
  • Company-matched savings plans
  • Fully paid Extended Healthcare benefits from day one
  • Annual Wellness Subsidy
  • Tuition & Development Program
  • Employee Referral Program
  • Rewards and Recognition Programs
  • Paid time off during December holiday season
  • Parental leave benefits