Multilingual Crisis Intervention Team Lead
1 week ago
Donna Cona Inc. is seeking a seasoned and empathetic leader to spearhead its crisis intervention team as a Multilingual Crisis Intervention Team Lead.
The ideal candidate will possess a Master's degree in Social Work, Psychology, or a related field, along with registration in a Professional Organization as a Social Worker, Counselor, Therapist, etc.
A minimum of three years' experience working in a Crisis Line environment, coupled with a minimum of three years' experience working with Indigenous Issues, is essential.
The successful candidate will also have a minimum of three years' experience managing employees, exceptional customer service skills, and the ability to communicate and write in English and French (Bilingual).
In addition to these requirements, proficiency in Cree, Inuktitut, Ojibway, or any other indigenous language is considered an asset.
This role offers a competitive salary range between $70,000 - $100,000 annually, depending on experience.
Responsibilities:
- Leadership and Supervision
- Provide strong leadership and supervision to a team of crisis counsellors, including conducting regular individual and group supervision sessions, setting performance expectations, and fostering a positive work environment.
- Crisis Counselling Coverage
- Participate in crisis counselling duties as needed, especially during peak periods or emergencies, to ensure timely and effective crisis intervention services.
- Quality Assurance
- Monitor the quality of crisis counselling services provided by the team, conducting reviews, providing feedback, and implementing strategies for continuous improvement.
- Reporting and Compliance
- Review and approve team sign-in sheets and timesheets, develop statistical reports, and submit reports to clients on a monthly basis.
- Training and Development
- Identify training needs of crisis counsellors, develop or coordinate relevant training programs, and stay up-to-date with the latest research and best practices in crisis counselling.
- Ethics and Confidentiality
- Ensure that all crisis counselling practices align with ethical guidelines, legal requirements, and organizational policies, maintaining confidentiality and upholding ethical standards.
-
Multilingual Crisis Services Manager
3 weeks ago
Ottawa, Ontario, Canada Donna Cona Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Multilingual Crisis Services Manager to lead our team of crisis counsellors. The successful candidate will have a Master's degree in Social Work, Psychology or a related discipline and registration with a professional organization.About the RoleThe ideal candidate will have at least three years'...
-
Crisis Intervention Team Lead
4 weeks ago
Ottawa, Ontario, Canada Donna Cona Full timeJob Title: Bilingual Crisis Counsellor ManagerJob Summary: We are seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors providing 24/7 crisis intervention and support services.Key Responsibilities:Supervise and lead a team of crisis counsellors, conducting regular individual and group supervision...
-
Senior Crisis Intervention Team Lead
3 weeks ago
Ottawa, Ontario, Canada Donna Cona Full timeJob Summary:We are seeking a highly skilled and experienced Senior Crisis Intervention Team Lead to join our team at Donna Cona. This is an exciting opportunity for a dedicated professional to lead a team of crisis counsellors and provide high-quality support services to individuals in need.About the Role:The successful candidate will be responsible for...
-
Crisis Intervention Specialist
1 week ago
Ottawa, Ontario, Canada Donna Cona Inc. Full timeDonna Cona Inc. is currently seeking a highly skilled Crisis Counselor to support the well-being of individuals in crisis.About the RoleThis is a challenging yet rewarding position that requires the ability to work with diverse populations and provide empathetic support during critical moments.Job ResponsibilitiesProvide crisis counseling services to...
-
Senior Crisis Counselling Team Lead
4 weeks ago
Ottawa, Ontario, Canada Donna Cona Inc. Full timeDonna Cona Inc. is seeking a highly skilled and compassionate Senior Crisis Counselling Team Lead to oversee the daily operations of our crisis counselling team.The ideal candidate will have a Master's degree in Social Work, Psychology, or a related discipline and be registered with a Professional Organization as a Social Worker, Counselor, or Therapist.A...
-
Community Outreach Worker
7 days ago
Ottawa, Ontario, Canada Operation Come Home Full timeAbout the RoleJoin Operation Come Home as a Community Outreach Worker - Crisis Intervention Specialist and make a meaningful difference in the lives of individuals facing socio-economic challenges.Job SummaryThis dynamic role requires a dedicated individual to provide essential services at our drop-in centre. As a key member of our team, you will be...
-
Crisis Intervention Specialist
4 weeks ago
Ottawa, Ontario, Canada Donna Cona Inc. Full timeAbout Donna Cona Inc.Donna Cona Inc. is a leading provider of crisis counseling services to government clients in Canada.
-
Crisis Intervention Specialist
1 month ago
Ottawa, Ontario, Canada Donna Cona Full timeReference #: 5913Location: OntarioType: Sub-contractDonna Cona seeks qualified professionals for a crisis counselling position with a government client.The ideal candidate must have:A minimum of two years of experience in crisis counselling or one year of experience and an undergraduate degree in Social Work, Psychology, or a related discipline;Experience...
-
Crisis Intervention Specialist
1 week ago
Ottawa, Ontario, Canada Donna Cona Inc. Full timeDonna Cona Inc. is a reputable government client seeking Crisis Counselors for a high-profile contract.The successful candidate will have:At least two years of experience in crisis counseling or one year with an undergraduate degree in Social Work, Psychology, or a related field;Proven expertise in working with Indigenous Issues;Exceptional customer service...
-
Mental Health Crisis Response Specialist
3 weeks ago
Ottawa, Ontario, Canada Homewood Health Full timeAbout the RoleHomewood Health, a leading provider of mental health and addiction services in Canada, seeks an experienced crisis management specialist to join our team on an occasional contract basis.Key ResponsibilitiesRespond promptly and professionally to requests for on-site crisis management services, tailored to meet the unique needs of each critical...
-
Ottawa, Ontario, Canada Lebanese In Ottawa Full timeJob OverviewThe Alternate Neighbourhood Crisis Response Team Lead will oversee the day-to-day operations of the ANCHOR program, working closely with leadership from both Centretown and Somerset West Community Health Centres to ensure integration and seamless service delivery. This role involves supervising crisis response workers, coordinating team...
-
Mental Health Crisis Response Specialist
4 weeks ago
Ottawa, Ontario, Canada Homewood Health Full timeHomewood Health is Canada's leader in mental health and addiction services, providing a comprehensive continuum of services. Our organization is dedicated to improving the lives of Canadians by offering integrated support for mental health and addiction issues.SalaryThe estimated salary for this position is $85,000 - $110,000 per annum, based on industry...
-
Multilingual Office Coordinator
3 weeks ago
Ottawa, Ontario, Canada Recrute Action Full timeJob SummaryWe are seeking a skilled and professional Multilingual Office Coordinator to join our team in an on-site, customer-facing role. This position involves a variety of administrative, communication, and support duties requiring multilingual fluency, exceptional organizational skills, and the ability to present professionally in a fast-paced...
-
Multilingual Administrative Coordinator
3 weeks ago
Ottawa, Ontario, Canada Canadian Bank Note Full timeJob Title: Multilingual Administrative CoordinatorEstimated Salary: $45,000 - $60,000 per yearAbout the RoleWe are seeking a highly skilled and organized Multilingual Administrative Coordinator to join our team at Canadian Bank Note Company Limited. As a key member of our support staff, you will provide exceptional customer service, administrative support,...
-
Ottawa, Ontario, Canada Centretown Community Health Centre Full timeJob Title:Bilingual Team Lead – Alternate Neighbourhood Crisis ResponseJob Summary:The Centretown Community Health Centre is seeking a highly skilled and compassionate Bilingual Team Lead to join their Alternate Neighbourhood Crisis Response (ANCHOR) program. This innovative pilot project provides a community-based, non-police response and follow-up for...
-
Multilingual Administrative Coordinator
3 weeks ago
Ottawa, Ontario, Canada Recrute Action Full timeThe company, a leading player in the printing industry, is seeking an experienced Multilingual Administrative Coordinator to join their on-site team. As a key point of contact for clients, this role requires strong verbal and written communication skills in both French and English.Responsibilities include receiving and directing incoming calls, greeting and...
-
Bilingual Team Lead
4 weeks ago
Ottawa, Ontario, Canada Alliance for Healthier Communities Full timeJob Title: "Alternate Neighbourhood Crisis Response Bilingual Team Lead"Job Summary: We are seeking a highly skilled and experienced Bilingual Team Lead to join our team as part of the Alternate Neighbourhood Crisis Response (ANCHOR) Program.About the Program: The ANCHOR Program is a collaborative initiative involving various partners, providing a...
-
Multilingual Sales Development Specialist
3 weeks ago
Ottawa, Ontario, Canada ATCO Full timeJob OverviewWe are seeking a highly motivated Multilingual Sales Development Specialist to join our team at ATCO Structures. This role offers an exciting opportunity for a creative thinker with a passion for sales and customer relationships.
-
Multilingual Service Delivery Manager
4 weeks ago
Ottawa, Ontario, Canada GardaWorld Full timeUnlock Your Leadership Potential as a Multilingual Service Delivery ManagerWe are seeking a seasoned and charismatic Multilingual Service Delivery Manager to lead our operational efficiency initiatives. As a key member of our team, you will drive strategic growth, optimize processes, and foster a culture of innovation.About the Role:Develop and implement...
-
Multilingual Project Coordinator
4 weeks ago
Ottawa, Ontario, Canada BGIS Full timeAbout BGISBGIS is a leading provider of customized facility management and real estate services.We have a combined team of over 6,500 globally who relentlessly focus on enabling innovation through the services we deliver.Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,...