Customer Service Representative

2 weeks ago


Leduc, Alberta, Canada Vahagn's Your Independent Grocer Full time
Job Title: Customer Service Representative - Food Retail

We are seeking a skilled and customer-focused individual to join our team as a Caregiver of Fine Foods at Vahagn's Your Independent Grocer.

About the Role:

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has experience working in a fast-paced retail environment.

The successful candidate will be responsible for providing guidance on merchandise, maintaining sales records, preparing products for purchase, and ensuring excellent customer satisfaction.

About You:
  • You have experience working in a customer-facing role, preferably in a retail setting.
  • You possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
  • You are highly organized, reliable, and able to work effectively in a team environment.
Key Responsibilities:
  • Provide exceptional customer service, answering queries and resolving issues promptly and professionally.
  • Maintain accurate sales records and inventory levels, using computerized systems to optimize stock control.
  • Prepare products for sale, including arranging displays and promoting merchandise.
  • Greet customers warmly, discussing their needs and offering tailored advice on products.
  • Assist colleagues with tasks as needed, demonstrating flexibility and a willingness to help.
What We Offer:
  • A competitive salary of $45,000 per annum.
  • A comprehensive training program to enhance your skills and knowledge.
  • Ongoing support and feedback from experienced colleagues and management.
  • A dynamic and supportive work environment, with opportunities for career growth and development.

Please note that this is a full-time position, requiring a minimum of 35 hours per week. Applicants must be available to work flexible hours, including weekends and holidays.



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