Front Desk and Housekeeping Supervisor

5 days ago


Collingwood, Ontario, Canada Somewhere Inn Full time

Join Our Team

We're looking for a highly skilled and experienced General Manager to lead our team and oversee the day-to-day operations of Somewhere Inn. As a General Manager, you'll be responsible for ensuring seamless guest experiences, leading a team of talented individuals, and making strategic decisions to drive business growth.

Your Key Responsibilities

  1. Greet guests and handle check-ins and check-outs to ensure exceptional stays.
  2. Oversight of bookings and communications to ensure smooth guest experiences.
  3. Maintenance of our lobby shop to keep our retail selection stocked and selling.
  4. Development and execution of our food and beverage strategy to elevate our offerings.
  5. Coordinating maintenance, managing suppliers, and handling ordering to ensure seamless operations.
  6. Leadership and training of our housekeeping and front desk teams to set a high bar for service.
  7. Planning and execution of on-site programming to bring our signature events and activations to life.

Requirements

  • Natural leadership skills with approachability, thoughtfulness, and a willingness to roll up your sleeves.
  • Ability to create a sense of belonging among guests and team members alike.
  • Obsession with quality and attention to detail across all aspects of the hotel experience.
  • Strong communication and interpersonal skills to build relationships with guests, team members, and vendors.
  • Experience in hospitality management, preferably in a hotel or restaurant setting.
  • Availability to work evenings and weekends as needed.

Benefits

  • Competitive full-time salary.
  • Staff discounts and benefits.
  • Opportunities for professional growth and development.
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