Hotel Operations Manager

2 days ago

Collingwood, Ontario, Canada Somewhere Inn Full time

Company Overview

Somewhere Inn is a boutique hotel that offers unique and memorable experiences for its guests. Our goal is to provide exceptional hospitality and create a welcoming atmosphere for all.

Job Summary

We are seeking a highly skilled and experienced individual to fill the role of General Manager. This position will be responsible for overseeing the day-to-day operations of the hotel, ensuring seamless guest experiences, and leading a team of talented individuals.

Key Responsibilities

  • Lead the Guest Experience: Greet guests, handle check-ins and check-outs, and ensure every stay is exceptional.
  • Manage Bookings & Communications: Oversee reservations, guest inquiries, and special requests like a pro.
  • Stock Our Lobby Shop: Keep our retail selection stocked and selling.
  • Oversee and Level-Up Food & Beverage: Lead our evolving food program, supporting the wine bar and patio while shaping our 2025+ food & beverage strategy.
  • Keep Things Running Smoothly: Coordinate maintenance, manage suppliers, and handle ordering to ensure seamless operations.
  • Lead & Inspire the Team: Hire, train, and support an all-star housekeeping and front desk crew, setting a high bar for service.
  • Plan & Execute On-Site Programming: Help bring our signature events and activations to life.

Requirements

  • A natural leader—approachable, thoughtful, and not afraid to roll up your sleeves.
  • The kind of person who makes guests feel like they've just arrived at a friend's place (but, like, a really stylish and well-run one).
  • Obsessed with quality—whether it's the details in a guest room, the selection of wines at the bar, or how smoothly check-in runs.
  • A team player who sets the bar high but also knows when to celebrate wins.
  • Comfortable with tech (Mac, iPhone, iPad—you get the vibe).
  • Passionate about Collingwood and love sharing insider tips with guests.
  • Experienced in hospitality managing a restaurant or hotel (this part's a must).
  • Okay working evenings and weekends.

What You Get

  • Full-time salary (weekends are part of the gig).
  • Staff discounts—because you should get to enjoy the experience too.
  • Regular staff parties and socials (we like to have a good time).

We Believe In

Hospitality should be for everyone—and that starts with our team. We're a Rainbow Registered business, which means we're committed to creating a workplace and guest experience that is safe, accepting, and welcoming to all. We value diverse backgrounds and perspectives, knowing they make us stronger, more creative, and better at what we do. No matter your race, gender identity, sexual orientation, ability, or background—if you're passionate about crafting exceptional experiences, we'd love to hear from you.

  • Hotel Operations Director

    2 days ago

    Collingwood, Ontario, Canada Somewhere Inn Full time

    Job OverviewWe are seeking a highly skilled and experienced professional to join our team as a Hotel Operations Director. In this role, you will be responsible for overseeing the day-to-day operations of our boutique hotel, ensuring that every guest has an exceptional experience.About the JobThis is a dynamic leadership position where you will balance...

  • Boutique Hotel Leader

    1 day ago

    Collingwood, Ontario, Canada Somewhere Inn Full time

    About the PositionWe're seeking a Boutique Hotel Leader who shares our passion for delivering exceptional guest experiences, driving revenue growth, and leading a high-performing team. As a seasoned hospitality professional, you'll oversee all aspects of hotel operations, from front-of-house to back-of-house, ensuring that every guest has an unforgettable...

  • Front of House Manager

    2 days ago

    Collingwood, Ontario, Canada Somewhere Inn Full time

    Role SummaryWe're looking for a Front of House Manager who can deliver exceptional guest experiences, drive revenue growth, and lead a high-performing team. If you're passionate about hospitality, have a keen eye for detail, and thrive in fast-paced environments, we'd love to hear from you.Key ResponsibilitiesDeliver Outstanding Guest Experiences – Greet...

  • General Manager

    2 days ago

    Collingwood, Ontario, Canada Somewhere Inn Full time

    1 week ago Be among the first 25 applicantsDirect message the job poster from Somewhere InnFounder of Somewhere Inn; Hotel RevivalistWho We AreWe're building Ontario's most striking boutique hotel stays, designed for seekers of calm, connection, and adventure. Our boutique properties blend thoughtful design with effortless hospitality, creating spaces that...

  • General Manager – Collingwood

    2 days ago

    Collingwood, Ontario, Canada Somewhere Inn Full time

    We're building Ontario's most striking boutique hotel stays, designed for seekers of calm, connection, and adventure. Our boutique properties blend thoughtful design with effortless hospitality, creating spaces that feel both welcoming and unforgettable. From morning coffee to late-night fireside hangs, every detail is curated to make each stay an effortless...

  • Hospitality Experience Director

    1 day ago

    Collingwood, Ontario, Canada Somewhere Inn Full time

    About UsSomewhere Inn is a boutique hotel in Ontario that focuses on providing unique and unforgettable experiences for its guests. We strive to create a welcoming atmosphere by blending thoughtful design with effortless hospitality.Our MissionTo create an environment where our guests feel like they're staying with friends. To deliver exceptional hospitality...

  • Retail Operations Manager

    6 days ago

    Collingwood, Ontario, Canada Canna Cabana Inc. Full time

    Company OverviewCanna Cabana Inc. is a leading retailer in the cannabis industry, committed to providing exceptional customer service and promoting a positive work environment.Job DescriptionWe are seeking a highly skilled and experienced Retail Shift Leader to join our team. As a key member of our store operations team, you will be responsible for...

  • Technical Operations Manager

    7 days ago

    Collingwood, Ontario, Canada Cronos Group Full time

    Cronos Group is an innovative company that values its employees and provides them with exciting opportunities to grow professionally. As a Senior Manager, Engineering & Maintenance, you will be part of a dynamic team that drives business success through strategic leadership and technical expertise.You will be responsible for overseeing the Engineering and...

  • Healthcare Operations Manager

    13 hours ago

    Collingwood, Ontario, Canada Collingwood General and Marine Hospital Full time

    About the RoleThis is a full-time on-site position for a Patient Services Manager located in Collingwood, ON.The Patient Services Manager will oversee daily operations of patient services, ensuring high-quality patient care and coordinating between departments to improve patient experience.

  • Front Desk and Housekeeping Supervisor

    1 day ago

    Collingwood, Ontario, Canada Somewhere Inn Full time

    Join Our TeamWe're looking for a highly skilled and experienced General Manager to lead our team and oversee the day-to-day operations of Somewhere Inn. As a General Manager, you'll be responsible for ensuring seamless guest experiences, leading a team of talented individuals, and making strategic decisions to drive business growth.Your Key...

  • Inn Leadership Position

    1 day ago

    Collingwood, Ontario, Canada Somewhere Inn Full time

    Welcome to Somewhere InnWe're a boutique hotel in Ontario that's passionate about creating unforgettable experiences for our guests. Our goal is to provide exceptional hospitality and make our guests feel like they're staying with friends.About the JobThis is a hands-on leadership role where you'll balance front-of-house hospitality with back-end operations...

  • Senior Manager, Operations and Innovation

    4 days ago

    Collingwood, Ontario, Canada Cronos Group Full time

    Cronos Group is a pioneering global cannabinoid company with an extensive reach across five continents. Our commitment to innovation drives the advancement of cannabis research, technology, and product development. As we strive to elevate the consumer experience responsibly, our iconic brand portfolio continues to expand.About the RoleAs the Senior Manager,...

  • Inn Manager Role in Ontario

    7 days ago

    Collingwood, Ontario, Canada Somewhere Inn Full time

    Required Skills and QualificationsA natural leader with excellent communication skills.The ability to multitask and prioritize tasks efficiently.A passion for delivering exceptional guest experiences.Experience in hospitality, preferably in a restaurant or hotel setting.A team player with a positive attitude.Familiarity with technology, including Mac,...

  • Collingwood Inn Experience Manager

    1 week ago

    Collingwood, Ontario, Canada Somewhere Inn Full time

    Company OverviewSomewhere Inn is a boutique hotel brand that combines thoughtful design with effortless hospitality to create unique and unforgettable guest experiences. Our properties are carefully crafted to provide a seamless blend of style, comfort, and adventure.We're passionate about building a team of like-minded individuals who share our commitment...

  • Senior Manager, Operations and Engineering

    7 days ago

    Collingwood, Ontario, Canada Cronos Group Full time

    Cronos Group is a global leader in the cannabinoid industry, with a strong commitment to innovation and excellence. We are seeking a highly skilled Senior Manager, Engineering & Maintenance to join our team.The successful candidate will be responsible for providing strategic leadership and technical expertise to our Engineering and Maintenance Departments....

  • Director of Food and Beverage

    6 days ago

    Collingwood, Ontario, Canada JRoss Hospitality Recruiters Full time

    This is an opportunity to be part of an established, well-loved resort in one of Ontario's most scenic regions, offering year-round recreation and an unparalleled guest experience. They seek a Director of Food & Beverage to oversee its diverse and dynamic dining operations, including multiple restaurants, bars, and event spaces. This role is ideal for a...

  • Operating Engineer

    3 weeks ago

    Collingwood, Ontario, Canada Sazerac Company Full time

    Sazerac Company Overview: Build your career at Sazerac With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year Sazerac Company produces and markets the most award-winning...

  • Operating Engineer

    2 weeks ago

    Collingwood, Ontario, Canada Sazerac Company Full time

    Sazerac Company Overview: Build your career at Sazerac With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year Sazerac Company produces and markets the most award-winning...

  • Branch Operations Assistant

    4 days ago

    Collingwood, Ontario, Canada RBC - Royal Bank Full time

    Job Summary Job DescriptionWhat is the opportunity?The RBC Dominion Securities Management team located in Collingwood is looking for a Branch Operations Assistant to join their team You will provide superior service along with administrative and operational support to clients and employees.What will you do? •Help manage incoming communications from...

  • HR Operations Director

    1 day ago

    Collingwood, Ontario, Canada Pilkington North America, Inc. Full time

    Job Overview:We are seeking an experienced Human Resources Manager to join our team at Pilkington North America, Inc. As a key member of our HR department, you will be responsible for developing and implementing HR strategies aligned with business objectives, focusing on talent management, labor relations, and safety protocols.Responsibilities:Lead HR...