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Donor Engagement and Stewardship Professional

2 months ago


Toronto, Ontario, Canada Baycrest Full time
Job Summary:

The Baycrest Foundation is seeking a highly skilled Stewardship Specialist to join its Major Gifts/Principal Giving team. As a key member of the team, the successful candidate will contribute to the successful operation of a comprehensive stewardship program, ensuring that the Foundation exceeds donor expectations in the ways that we acknowledge, recognize, engage and are accountable to our donors.

Key Responsibilities:
  • Develop customized recognition plans for donors in collaboration with major gift officers based on Foundation recognition standards.
  • Execute agreed-upon recognition, including overseeing the installation of physical recognition, liaising with vendors, adhering to required timelines.
  • Create mock-ups and visuals for donors, working with vendors as appropriate.
  • Oversee the production of stewardship reports and other donor communications as deemed necessary.
  • Contribute to the production of annual reports, newsletters, and donor story features as required.
  • Oversee execution of Donor Spotlight stories for web or Foundation/Hospital digital displays, in conjunction with Major Gifts and MarComm.
  • Edit and maintain accuracy of donor listings for annual reports, Hall of Honour, and all donor materials.
  • Maintain and monitor a stewardship calendar, ensuring compliance.
  • Triggering and authoring personal acknowledgement and stewardship letters.
  • Contribute to annual updates and ongoing maintenance to Hall of Honour wall and digital display by liaising with vendors, maintaining accurate records, etc.
  • Review and revise all gift documentation for accuracy and compliance of terms, conditions, & donor information.
Requirements:
  • University degree or recognized equivalent in a related field of study.
  • Minimum three (3) years direct donor experience in the not-for-profit sector.
  • Excellent writing skills, particularly for fundraising.
  • Excellent project management skills.
  • Knowledge of principles and techniques relevant to major gift fundraising.
  • Experience working with volunteers is an asset.
  • Experience with InDesign and/or Photoshop is an asset.
  • Member of ADRP and/or AFP is an asset.
  • Proficient computer skills and the ability to work with Microsoft Office software including Word, Excel, Outlook, Power Point.
  • Exceptional attention to detail, both in terms of data accuracy and creative aesthetics.
  • Ability to work independently and accurately as well as solve problems effectively.
  • Excellent multi-tasking skills with the ability to handle competing priorities effectively in a busy and fluid work environment.