Business Process Manager
3 weeks ago
Job Summary:
XpertReach is seeking a highly skilled Manager – Bancassurance Support to join our team. As a key member of our organization, you will be responsible for overseeing reconciliation and payments related to rewards and recognition (RnR), managing terms and conditions for partner rewards, and gathering requirements to structure and automate processes in the Document Management System (DMS) and related reports.
Key Responsibilities:
- Develop and implement process improvements to enhance efficiency and accuracy in RnR payment management.
- Collaborate with internal and external stakeholders to drive process improvements and provide timely updates.
- Enhance knowledge of cross-functional activities and process automation tools to improve accuracy and efficiency.
- Ensure zero audit observations and maintain comprehensive records for audit purposes.
- Engage in discussions to identify new requirements and develop propositions, such as new process flows and documentation.
Requirements:
- Graduate/Post Graduate degree.
- Preferred experience of 6-8 years.
- Expertise on MS Office.
- Proficiency in MS Macros.
- System and database knowledge.
- Good presentation and Communication Skills.
- Excellent Interpersonal Skills.
- Self-driven & dynamic personality.
- Ability to handle stress.
- Initiative and Confident.
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