Strategic Onboarding and Enrolment Director for Health Services

1 week ago


Montreal, Quebec, Canada Green Shield Canada (GSC) Full time
About Us

At Green Shield Canada (GSC), we're driven by a mission to create better health for all Canadians. Founded in 1957, our not-for-profit social enterprise has been pushing the boundaries of healthcare ever since.

We believe that everyone deserves access to quality healthcare, which is why we've developed innovative solutions that bring together worlds of coverage and care in one place.

The Role

We're seeking an experienced Strategic Onboarding and Enrolment Director to join our team As a key member of our leadership, you'll play a critical role in managing teams responsible for onboarding and enrolling new and existing clients across our Lines of Business (LOB).

Your primary responsibilities will include:

  • Managing project timelines and ensuring successful implementation of onboarding and enrolment processes
  • Oversight of PMO functions for all clients across LOB
  • Leading cross-functional teams to achieve business objectives and drive growth
  • Developing and implementing strategic plans to enhance customer experience and engagement
What You Need

To be successful in this role, you'll need:

  • Bachelor's degree in a related field (business, marketing, communications)
  • 10+ years of progressive leadership/senior PM roles with a minimum of 5 years' experience in managing PM functions
  • PMP certification and designations in insurance (LOMA, CEBS)
  • Strong leadership skills and ability to influence teams to achieve business outcomes
  • Excellent communication and negotiation skills with experience leading internal and external meetings up to executive levels
About You

We're looking for a seasoned professional with a proven track record in onboarding and enrolment management. If you have experience working in a large corporate setting, elevating and scaling onboarding and enrolment functions, and leading cross-functional teams, we want to hear from you

You'll thrive in our dynamic environment where you'll have opportunities to grow, learn, and make a meaningful impact on our customers' lives.

Compensation Package

We offer a competitive salary range of $120,000 - $180,000 per annum, depending on your level of experience and qualifications.

This position also comes with a comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous retirement savings plan.

We're an equal opportunities employer and welcome applications from diverse candidates who share our passion for creating better health for all Canadians.



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