Strategic Director of Client Relationships
1 month ago
At Evolving Web, we are seeking a highly skilled Director of Client Engagement to lead our client relationship management practice to new heights.
This is a strategic role where you will balance client demands with internal planning, ensuring the delivery of high-calibre web design and development services. You will be responsible for client retention by maintaining senior-level relationships and identifying additional opportunities with existing clients.
As a member of Evolving Web's leadership team, you will collaborate closely with our co-founders to ensure alignment with our values, strategic objectives, and company roadmap.
- Develop best-practice processes and systems to scale up the account and project management teams.
- Drive excellence across the agency in client deliverables, from strategic consultancy to creative product and execution.
- Oversee client communications and negotiations, providing senior-level client management support and nurturing client relationships.
- Manage the account management team, motivating continued excellence in deliverables and client service.
- Lead strategic conversations to establish long-term relationships with clients.
- Take ownership of strategic leadership of selected client accounts.
- Travel on an as-needed basis to grow client relationships.
- Work closely with finance on financial reporting, planning, and forecasting for individual clients and across the agency.
- Review and analyze estimates, time entry, invoicing, contracts, and profitability on client accounts.
- Contribute to new business RFPs and pitches.
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Strategic Client Relationship Manager
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Strategic Client Services Leadership Role
2 weeks ago
Montreal, Quebec, Canada Evolving Web Full timeEvolving Web is a leading digital agency seeking an experienced Director of Client Services to take our client relationship management practice to the next level.This strategic role requires a leader who can balance client demands with internal planning, ensuring high-calibre web design and development services are delivered collaboratively with clients. Key...
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Montreal, Quebec, Canada Busbud Inc Full timeJob DescriptionBusbud Inc is seeking a highly skilled and experienced Strategic Marketing Director to lead our global paid media strategies, campaigns, and team.About UsAs the largest online travel agency specializing in intercity bus and coach travel, we operate in over 80 countries and 21,000 cities, offering more than 2,300,000 bus routes. Our mission is...
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