Senior Group Underwriting Director
2 days ago
We are seeking a seasoned Group Underwriting professional to join our team as Senior Group Underwriting Director. This leadership position plays a key role in shaping the strategic direction of our Group business.
Key Responsibilities:- Develop, implement, and refine underwriting guidelines, practices, and procedures for the Group Division, balancing risk assessment with business growth while ensuring compliance with regulatory standards.
- Lead new business and renewal underwriting activities, collaborating closely with Group Sales and other departments to attract, implement, and retain Group clients.
- Coach, develop, and provide ongoing guidance to a team of six managers and their staff, fostering a strong employee engagement environment.
- Oversee large case underwriting decisions and work with external reinsurance partners to support business growth.
- Collaborate with Group departments (Product, Marketing, Pricing, Distribution, Operations, Finance, Technology) to develop new and existing products and services aligned with client needs.
- Sponsor IT and operational projects simplifying quotation, onboarding, servicing, and renewal processes for clients and distribution partners.
- Maintain service and quality metrics for underwriting, client support, and client onboarding.
- Manage non-standard contractual exceptions and coverage requests.
- Establish and manage team operational budgets and business growth investments.
- Participate in developing the Group business strategic plan.
- Collaborate with sales teams to develop and maintain key relationships with distribution partners.
- 15+ years of Group underwriting knowledge and experience.
- Exceptional knowledge of group benefits and understanding of business & market implications.
- Proven ability to balance decision-making to attract, retain, and renew business.
- Disciplined, creative leader accomplished at writing balanced guidelines for others to follow.
- A strong background in process management preferably in a client-facing environment requiring strong attention to detail and experience in sponsoring process improvement initiatives.
- A collaborative and influential leader who is credible and builds and maintains an environment of trust with internal teams, sales partners, and external distribution relationships.
- Polished negotiation, communication, and presentation skills.
- University degree required.
- Industry designations an asset.
This is a hybrid role based in Waterloo, ON, with a minimum of two assigned consecutive days every other week plus a fifth assigned day per month. The ideal candidate will have a strong track record of successful leadership in Group underwriting and client servicing.
What We Offer:- A healthy work-life balance with employee wellness top of mind.
- Annual bonus program, annual vacation allowance, and company-paid benefits program.
- An additional paid volunteer day each year.
- Immediate enrollment in the company's pension program with employer matching.
- Employee resource groups that support an inclusive work environment.
- Tuition support and specialized program assistance.
- An onsite, full-service cafeteria with a variety of daily options.
- Discounts on company products and services, and access to exclusive employee perks.
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