Customer Service Representative II with French Bilingual Skills

3 weeks ago


Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

About the Role:

This Customer Service Representative II position at The Toronto-Dominion Bank requires a high level of customer service skills, as well as fluency in both English and French. You will be responsible for creating an exceptional customer experience by providing timely and effective advice, service, and support to clients.

Key Responsibilities:

  • Provide comprehensive product knowledge and guidance to customers on various financial products and services.
  • Identify customer needs and determine solutions to customer problems.
  • Use critical thinking and problem-solving skills to resolve complex customer issues.
  • Collaborate with internal partners to provide seamless customer experiences.
  • Meet or exceed sales targets through cross-selling opportunities.

Requirements:

  • Bilingualism (English and French) is required.
  • 1+ years of relevant customer service experience.
  • High School diploma or equivalent required; undergraduate degree preferred.

What We Offer:

The Toronto-Dominion Bank offers a competitive salary range of $55,000 - $70,000 per year, depending on location and experience. In addition to a comprehensive compensation package, we offer a dynamic work environment, ongoing training and development opportunities, and a chance to build a rewarding career with a leading global financial institution.



  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    About Zedd Customer SolutionsWe are a leading customer solutions provider seeking a highly skilled and motivated Bilingual Inbound Sales Representative to join our team in the Scarborough area.Job SummaryThis is a full-time opportunity for an individual who possesses excellent communication skills, a strong work ethic, and a passion for sales and customer...


  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    About the RoleLocated in the Scarborough area, this position involves making and/or receiving telephone calls on behalf of our clients. As a bilingual representative for Zedd Customer Solutions, you will perform according to established quality assurance standards and within guidelines set forth by the company and the client.Key ResponsibilitiesContact new...


  • Toronto, Ontario, Canada Bevertec Full time

    Bilingual Call Centre Representative PositionOur client, a prominent national call center, is seeking a skilled Bilingual Call Centre Representative to join their Toronto team. The ideal candidate will possess strong communication skills in both French and English, both written and oral. Key Responsibilities:Process email and phone inquiries relating to...


  • Toronto, Ontario, Canada Randstad Canada Full time

    About the RoleWe are seeking a highly skilled Bilingual French Customer Service Representative to join our team in Etobicoke, Ontario. As a key member of our customer service team, you will play a vital role in ensuring exceptional client experiences through effective communication and problem-solving skills.Key ResponsibilitiesNavigate and support clients...


  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    Position Summary:We are seeking a highly skilled Multilingual Sales Representative to join our team at Zedd Customer Solutions in the Scarborough area. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services while meeting established quality assurance...


  • Toronto, Ontario, Canada NielsenIQ Full time

    Job Title: Bilingual (English/French) Customer Service RepresentativeWe are seeking a highly skilled and bilingual customer service representative to join our team at NielsenIQ. As a key member of our Homescan Operations group, you will be responsible for providing exceptional customer service to our Household Panel Members via telephone and email.Key...


  • Toronto, Ontario, Canada Randstad Canada Full time

    Job SummaryWe are seeking a skilled and enthusiastic Bilingual Customer Service Representative to join our team at Randstad Canada. As a key member of our customer service team, you will be responsible for providing exceptional support to our members through inbound calls and emails.Key Responsibilities- Provide bilingual support (English/French) to clients...


  • Toronto, Ontario, Canada York University Full time

    Overview:The Customer Service Representative - Bilingual role at York University provides students with the opportunity to develop relevant skills and experience in a support function within the department. The position involves working in an administrative capacity, providing experiential on-the-job training, guidance, and mentorship.Compensation:The...


  • Toronto, Ontario, Canada Randstad Canada Full time

    As a Bilingual (English/French) Customer Service Representative at Randstad Canada, you will be responsible for providing exceptional support to our members by answering inbound calls regarding various international insurance products and services.This is a 6-month contract role with a high possibility of extension or permanent hire. You will work from home...


  • Toronto, Ontario, Canada Scotiabank Full time

    Job SummaryAs a Customer Service Representative, you will be responsible for providing excellent customer service to our Canadian Banking customers. You will use your knowledge of our products and services to lead interactions with customers, provide valuable advice, and ensure they are satisfied with our offerings.Key ResponsibilitiesTake inbound phone...


  • Toronto, Ontario, Canada TEKsystems Full time

    Job Description:TEKsystems is seeking a skilled Bilingual Customer Service Representative to join their team. As a Customer Service Agent, you will be responsible for providing exceptional support to clients in both English and French.Key Responsibilities:Provide timely and professional responses to client inquiries via phone, email, and online chatResolve...


  • Toronto, Ontario, Canada TEKsystems Full time

    We are seeking a highly skilled and empathetic Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service to clients via phone, email, and online platforms.Salary: $21/hourAbout the Role:In this role, you will be working in a remote inbound/outbound call center...


  • Toronto, Ontario, Canada Scotiabank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team. As a key member of our Customer Contact Centre, you will play a vital role in providing exceptional customer experiences, resolving issues, and promoting our products and services.Key ResponsibilitiesProvide excellent customer service...


  • Toronto, Ontario, Canada NielsenIQ Full time

    Job Title:Bilingual Customer Service Representative - Contract PositionAbout the Role:We are seeking a highly skilled Bilingual Customer Service Representative to join our team in the Greater Toronto Area. As a valued member of our team, you will be responsible for providing exceptional customer service to our Household Panel Members, resolving their...


  • Toronto, Ontario, Canada Randstad Full time

    Unlock Your Potential in Customer ServiceWe are seeking a highly motivated and bilingual customer service representative to join our team at a renowned insurance company. As a customer service professional with a strong interest in developing your experience and skills, you will have the opportunity to work in a dynamic environment where your potential can...


  • Toronto, Ontario, Canada Randstad Full time

    We are seeking a skilled and enthusiastic Customer Service Representative who can work from home and provide outstanding support to our members. As a Bilingual (English/French) Customer Service Representative, you will be responsible for answering inbound calls regarding various international matters.About the Role:Provide exceptional customer service to our...


  • Toronto, Ontario, Canada Randstad Full time

    Bilingual Customer Relations Specialist OpportunityWe are seeking a highly skilled and bilingual Customer Relations Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and courteous mannerProvide...


  • Toronto, Ontario, Canada Randstad Canada Full time

    Randstad Canada is seeking a dedicated and detail-oriented Bilingual Customer Service Representative to join our team. In this role, you will play a vital part in delivering exceptional customer service to our clients, ensuring a smooth and positive experience.Responsibilities:Respond to inbound calls and emails from B2B customersProvide customers with...


  • Toronto, Ontario, Canada Mintz Global Screening Full time

    Position Summary:The Customer Service Representative is responsible for providing exceptional customer service to clients, ensuring their needs are met in a timely and professional manner. Working closely with the sales and production teams, this role requires effective communication, problem-solving, and organizational skills.Key Responsibilities:Provide...


  • Toronto, Ontario, Canada AppleOne Full time

    **About the Role**We are seeking a highly skilled Bilingual Customer Service Representative to join our team at AppleOne. In this role, you will be responsible for providing top-notch customer service to our clients, resolving issues efficiently, and updating customer profiles. Your excellent communication skills and strong follow-up abilities will be...