Hotel Operations Supervisor
4 days ago
We are seeking a highly skilled Hotel Operations Supervisor to join our team at Comfort Inn & Suites, Terrace. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and leading a team of staff to achieve our goals.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the work of 1-2 staff members to ensure efficient hotel operations.
- Provide guidance, training, and support to staff to enhance their skills and performance.
- Guest Services
- Assist guests with special needs and ensure their comfort and satisfaction.
- Coordinate and review work to ensure seamless guest experiences.
- Operations and Maintenance
- Maintain the operation of computer systems, equipment, and machinery to ensure business continuity.
- Arrange for repairs and maintenance to prevent disruptions.
- Human Resources
- Hire and train staff in job duties, safety procedures, and company policies.
- Requisition materials and supplies as needed.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 1 year to less than 2 years of experience in a similar role.
- Skills
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment.
- Attention to detail and ability to multitask.
Our hotel operates in a fast-paced environment, and you will be required to work in a standing position for extended periods. You must be able to work under pressure and maintain a high level of accuracy and attention to detail.
Personal Qualities- Personal Qualities
- Accurate and reliable.
- Client-focused and dependable.
- Efficient interpersonal skills and excellent communication skills.
- Flexibility and initiative.
- Interpersonal awareness and judgement.
- Organized and a team player.
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