Indigenous Services Coordinator

2 weeks ago


Montreal, Quebec, Canada PAQ Full time

About the Position: PAQ, an Indigenous organization dedicated to supporting First Nations, Inuit, and Métis people facing housing insecurity in Montreal, seeks a skilled Coordinator for its Online Services.

Job Summary: As a Coordinator, you will play a vital role in overseeing the delivery of high-quality, culturally appropriate intervention services at the PAQ2 Shelter. You will supervise a team of over 20 frontline workers, ensuring the safety of participants and staff on site, while maintaining compliance with all PAQ intervention protocols and procedures.

Key Responsibilities:

  • Provide intervention support and coaching to the shelter's intervention team (approximately 50-60% on-site or in the tent).
  • Ensure accurate and timely updates on the online scheduling platform for all hours worked by intervention team members.
  • Coordinate and track all performance-related issues of intervention staff and escalate them to the Intervention Services Manager.
  • Assist with the development of culturally appropriate policies and protocols with the Intervention Services Manager to ensure the safety and well-being of staff and participants at the shelter.
  • Communicate and enforce all site policies and protocols, including COVID-19 protocols.

Requirements:

  • Minimum 3 years of experience in a senior intervention role, preferably within an Indigenous organization and/or in the homelessness sector.
  • Minimum 1 year of experience in a team coordination role in a community organization.
  • Proficiency in spoken and written French AND English; fluency in an Indigenous language is an asset.
  • Bachelor's degree or DEC in social work, management, or a related field, or equivalent work experience.

Compensation Package: We offer a competitive salary of approximately $65,000 - $80,000 per year, depending on qualifications and experience. This is a full-time, fixed-term contract (3 months) with possibility of renewal.

Additional Information: The successful candidate must be able to travel to all PAQ sites if necessary, and be available for full-time training. Flexible schedule (regular evening and night hours). Knowledge and understanding of the impact of intergenerational trauma, the realities of Indigenous populations, urban barriers, and Indigenous social issues are essential for this role.



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