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Sales Development Team Lead

2 weeks ago

Brampton, Ontario, Canada PowerSchool Group LLC Full time

About Us

At PowerSchool Group LLC, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education.

Our Team

The Sales team serves a critical role in getting our products into the hands of our customers. This talented team works hard to build and maintain relationships with our clients, as well as looks for new business opportunities to expand our reach.

About the Job

The Supervisor, Sales Development is a hybrid leadership role combining management responsibilities with active sales development tasks. It involves leading an assigned team of Sales Development Representatives (SDRs) as they contact customers and prospects daily via phone and email to find leads and sales-ready opportunities. The Supervisor will execute team goals, hire, train and develop team members, and work closely with the Manager, Sales Development and sales and marketing leaders.

Your Responsibilities

  • Oversee and take part in hiring and training Sales Development Representatives.
  • Ensure key performance metrics are consistently met or exceeded.
  • Collaborate with Director/sales leaders to ensure pipeline quality and pass along qualified opportunities.
  • Proactively engage and prospect new business opportunities and customers.
  • Measure, monitor and report on Sales Development KPIs (key performance indicators).
  • Execute prospecting campaigns and self-sourced outbound prospecting activities.
  • Provide new Sales Development reps with the necessary onboarding, training, coaching and guidance to ensure success and career development.
  • Work closely with Director, Sales Development/Talent Team on all potential risk and disciplinary actions.
  • Develop and execute career development plans for team and self.
  • Lead sales training and product training sessions.
  • Manage prebuilt personalized reports and communicate progress.
  • Develop processes and policies as necessary to ensure business goals are met.
  • Motivate and maintain morale to ensure goals are met.
  • Other duties as assigned by management.