Business Analyst for Personal and Commercial Insurance Lines

1 month ago


Markham, Ontario, Canada Randstad Full time
Job Overview: Our client in the insurance industry is seeking a Business Analyst to support their Markham location. The successful candidate will work 37.5 hours per week at a rate of $19.56 per hour.

Company Overview: In this role, you will be working with our client's team to provide exceptional customer service in a fast-paced call centre environment. As a key member of the team, you will contribute to the success of our client's operations by providing expert analysis and support.

Salary Information: This is a 6-month assignment, and the hourly rate is $19.56. The total estimated annual salary based on 37.5 hours per week would be approximately $40,000 - $45,000 CAD.

Key Responsibilities:
  • Provide excellent customer service to clients over the phone
  • Analyze and resolve customer issues in a timely manner
  • Collaborate with colleagues to achieve team goals

Requirements: To be successful in this role, you will need to have previous experience in a call centre environment, as well as excellent communication and problem-solving skills. You should also be comfortable working in a hybrid environment with a mix of office and remote work.

Benefits: As an employee of Randstad, you will have access to a range of benefits, including competitive pay, opportunities for professional growth and development, and a supportive work environment.

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