Senior Team Leader
1 week ago
Job Title: Assistant Manager
About the Role:
We are seeking a highly skilled and experienced Assistant Manager to join our team at Manulife. In this role, you will be responsible for managing the day-to-day operations of the team, ensuring that Service Level Agreements (SLAs) are met, and guiding fellow leaders in their roles.
Key Responsibilities:
- Manage team leaders and serve as a liaison for the Operations Manager
- Review team performance and provide corrective action plans, perform 1:1 coaching, and provide support, motivation, and development of staff
- Assist the immediate supervisor in coordinating team resources, monitoring team activities, and preparing reports
- Assist in conducting regular training needs analyses for personal and professional development of staff
Requirements:
- Bachelor's Degree holders are welcome to apply
- At least three (3) years of senior team leader background, with experience in handling peers/other team leaders
- Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
- Minimum Skills to Hire/Must Haves: Experience in handling a high volume and/or financial account in a BPO or shared services company Proficiency in Microsoft Office applications (Word, PowerPoint, Excel)
About Manulife:
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.
Equal Opportunity Employer:
At Manulife, we embrace our diversity and strive to attract, develop, and retain a workforce that is as diverse as the customers we serve. We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
-
Senior Team Leader
2 days ago
Toronto, Ontario, Canada Manulife Full timeJob Title: Senior Team LeaderWe are seeking a highly skilled Senior Team Leader to join our team at Manulife. In this role, you will be responsible for managing the day-to-day operations of the team, ensuring that Service Level Agreements (SLAs) are met, and guiding fellow leaders in their roles.Key Responsibilities:Manage team leaders and serve as a liaison...
-
Senior Team Leader
3 days ago
Toronto, Ontario, Canada Manulife Full timeJob Title: Senior Team LeaderWe are seeking a highly skilled Senior Team Leader to join our team at Manulife. In this role, you will be responsible for managing the day-to-day operations of the team, ensuring that Service Level Agreements (SLAs) are met, and guiding fellow leaders in their roles.Key Responsibilities:Manage team leaders and serve as a liaison...
-
Senior Team Leader
2 weeks ago
Toronto, Ontario, Canada Manulife Full timeJob Summary:We are seeking a highly skilled and experienced Senior Team Leader to join our team at Manulife. As a Senior Team Leader, you will be responsible for managing the day-to-day operations of the team, ensuring that Service Level Agreements (SLAs) are met, and guiding fellow leaders in their roles.Key Responsibilities:Manage team leaders and serve as...
-
Senior Team Leader
2 weeks ago
Toronto, Ontario, Canada Manulife Full timeJob Summary:We are seeking a highly skilled and experienced Senior Team Leader to join our team at Manulife. As a Senior Team Leader, you will be responsible for managing the day-to-day operations of the team, ensuring that Service Level Agreements (SLAs) are met, and guiding fellow leaders in their roles.Key Responsibilities:Manage team leaders and serve as...
-
Senior Team Leader
2 weeks ago
Toronto, Ontario, Canada Manulife Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Team Leader to join our team at Manulife. As a Senior Team Leader, you will be responsible for managing the day-to-day operations of the team, ensuring that Service Level Agreements (SLAs) are met, and guiding fellow leaders in their roles.Key Responsibilities:Manage team leaders and serve as...
-
Senior Team Leader
2 weeks ago
Toronto, Ontario, Canada Manulife Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Team Leader to join our team at Manulife. As a Senior Team Leader, you will be responsible for managing the day-to-day operations of the team, ensuring that Service Level Agreements (SLAs) are met, and guiding fellow leaders in their roles.Key Responsibilities:Manage team leaders and serve as...
-
Inbound Fraud Operations Team Leader
1 month ago
Toronto, Ontario, Canada reha team Busch GmbH & Co. KG Full timeJob Title: Inbound Fraud Operations Team Leader – 12 Month Contract Company reha team Busch GmbH & Co. KG Job Description Requisition ID: 196889We are seeking a dedicated Inbound Fraud Operations Team Leader to oversee a team of Senior Advisors and Advisors, ensuring that our business strategies and initiatives are executed in accordance with...
-
Senior Leader
3 weeks ago
Toronto, Ontario, Canada Sienna Senior Living Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Executive Director to join our team at Sienna Senior Living. As a key member of our Long Term Community Management team, you will play a critical role in driving the success of our organization.Key ResponsibilitiesBuild and lead a high-performing management team to deliver exceptional...
-
Senior Leader
2 weeks ago
Toronto, Ontario, Canada Sienna Senior Living Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Executive Director to join our team at Sienna Senior Living. As a key member of our Long Term Community Management team, you will play a critical role in driving the success of our organization.Key ResponsibilitiesBuild and lead a high-performing management team to deliver exceptional...
-
Culinary Team Member
1 week ago
Toronto, Ontario, Canada Sienna Senior Living Full timeJob Summary:We are seeking a skilled and dedicated Culinary Team Member to join our team at Sienna Senior Living. As a key member of our culinary team, you will play a critical role in delivering exceptional dining experiences to our residents.Key Responsibilities:Prepare and cook meals and snacks according to production sheets, recipes, and menu...
-
Culinary Team Member
1 week ago
Toronto, Ontario, Canada Sienna Senior Living Full timeJob Summary:We are seeking a skilled and dedicated Culinary Team Member to join our team at Sienna Senior Living. As a key member of our culinary team, you will play a critical role in delivering exceptional dining experiences to our residents.Key Responsibilities:Prepare and cook meals and snacks according to production sheets, recipes, and menu...
-
Culinary Team Member
2 weeks ago
Toronto, Ontario, Canada Sienna Senior Living Full timeJob Summary:We are seeking a skilled and dedicated Culinary Team Member to join our team at Sienna Senior Living. As a key member of our culinary team, you will play a critical role in delivering exceptional dining experiences to our residents.Key Responsibilities:Prepare and cook meals and snacks according to production sheets, recipes, and menu...
-
Product Marketing Team Leader
1 month ago
Toronto, Ontario, Canada reha team Busch GmbH & Co. KG Full timeReha Team Busch GmbH & Co. KG is seeking a Product Marketing Team Leader to oversee our Product Marketing division. Reporting directly to the Senior Director of Marketing, you will be tasked with crafting engaging messaging and positioning for our diverse range of products. Your role will involve equipping our sales team with essential content,...
-
Executive Director of Senior Living
19 hours ago
Toronto, Ontario, Canada Sienna Senior Living Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Executive Director to lead our team at Sienna Senior Living. As the most senior leader in our home, you will be responsible for driving and sustaining a culture that inspires our core values – positivity, accountability, community, and caring.Key ResponsibilitiesBuild a high-performing...
-
Executive Director of Senior Living
7 days ago
Toronto, Ontario, Canada Sienna Senior Living Full timeAbout the RoleWe are seeking an exceptional Senior Executive Director to lead our team at Sienna Senior Living. As the most senior leader in our home, you will be responsible for cultivating happiness in daily life and driving a culture that inspires our core values – positivity, accountability, community, and caring.Key ResponsibilitiesBuild a...
-
Executive Director of Senior Living
7 days ago
Toronto, Ontario, Canada Sienna Senior Living Full timeAbout the RoleWe are seeking an exceptional Senior Executive Director to lead our team at Sienna Senior Living. As the most senior leader in our home, you will be responsible for cultivating happiness in daily life and driving a culture that inspires our core values – positivity, accountability, community, and caring.Key ResponsibilitiesBuild a...
-
Executive Director of Senior Living
14 hours ago
Toronto, Ontario, Canada Sienna Senior Living Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Executive Director to lead our team at Sienna Senior Living. As the most senior leader in our home, you will be responsible for driving and sustaining a culture that inspires our core values – positivity, accountability, community, and caring.Key ResponsibilitiesBuild a high-performing...
-
Senior Operations Leader
4 days ago
Toronto, Ontario, Canada Manulife Full timeJob Title: Senior Operations LeaderManulife is seeking a seasoned Senior Operations Leader to join our team in Toronto, Ontario. As a key member of our Operations organization, you will be responsible for leading our Retirement Operations team in delivering exceptional customer experiences across Canada and the US.About the Role:The Senior Operations Leader...
-
Senior Operations Leader
4 days ago
Toronto, Ontario, Canada Manulife Full timeJob Title: Senior Operations LeaderManulife is seeking a seasoned Senior Operations Leader to join our team in Toronto, Ontario. As a key member of our Operations organization, you will be responsible for leading our Retirement Operations team in delivering exceptional customer experiences across Canada and the US.About the Role:The Senior Operations Leader...
-
Senior Executive Leader
1 week ago
Toronto, Ontario, Canada CTS GLOBAL LOGISTICS CANADA INC. Full timeJob Title: Senior Executive LeaderCareer Opportunity at CTS Global Logistics Canada Inc.Job SummaryWe are seeking a highly skilled Senior Executive Leader to join our team at CTS Global Logistics Canada Inc. As a key member of our leadership team, you will be responsible for driving business growth, developing strategic plans, and leading cross-functional...