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Product Owner, Commercial Insurance Specialist
2 months ago
We are seeking a highly skilled and experienced Product Owner to join our team at Definity Financial Corporation. As a Product Owner, you will play a critical role in leading the design and delivery of our Business and Technology Roadmap to achieve best-in-class customer experience and effective operational scalability.
Key Responsibilities- Business Requirements Definition
- Work with leaders, stakeholders, and subject matter experts across the organization to define our long-term roadmap and comprehensively understand project objectives.
- Articulate and prioritize business requirements, specify acceptance criteria, identify gaps, and address dependencies as they arise.
- Product Delivery
- Perform user acceptance testing against predetermined acceptance criteria and provide business sign-off that the product meets Commercial Insurance needs after production verification is completed.
- Ensure relevant technical and business team members communicate regularly to bring high-value technical recommendations and solutions to the product delivery process.
- Risk Management and Communication
- Identify and escalate risks and issues as necessary, attend Steering Committee meetings, and communicate project status to stakeholders.
- Document cost/benefit with committed and measurable business value.
- Stakeholder Management
- Present user stories to stakeholders, and confirm new functionality meets the requirements and acceptance criteria of the business while also ensuring that backlog items are prioritized appropriately according to business vision and priorities.
- Complete project documentation, coordinate with the Operational Excellence team to create communication and training strategies, and facilitate training sessions as required.
- Business Rollout Planning
- In collaboration with the Operational Excellence team, Project Management Office, and the project delivery teams, support the business rollout planning by identifying stakeholders early in the project and ensuring they are considered throughout project development and business rollout activities to minimize the change management impacts.
- Analyze systems and workflows to improve efficiency and effectiveness.
- Team Leadership
- Develop and maintain positive interdepartmental relationships while mentoring Associate Product Owners.
- Education
- University Degree or College Diploma.
- Experience
- 2+ years of relevant commercial property & casualty insurance experience.
- Skills
- Strategic thinker who demonstrates a complement of product, underwriting, and system knowledge in decision-making.
- Expert communicator, able to ensure buy-in from stakeholders and influence all major decisions and strategy through collaboration.
- Strong knowledge of commercial Policy Administration Systems (Guidewire, Mainframe, etc.) and Microsoft applications (Excel, PowerPoint, etc.).
- Experience using applications such as SharePoint, ServiceNow, and Jira is an asset.
- Nice to Have
- Previous full cycle project leadership experience with direct accountability for executing projects in large and complex environments.
- Certified Scrum Product Owner/SAFe Product Owner Designation an asset.
- Project Management or Agile Certification an asset.
We offer a competitive salary range of $74,100 - $136,500, depending on experience.
