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Product Owner, Commercial Insurance Specialist

1 month ago


Kitchener, Ontario, Canada Definity Full time
About Us

Definity is a leading insurance company that values diversity, equity, and inclusion. We're seeking a talented Product Owner, Commercial Insurance to join our team. As a Product Owner, you will be responsible for leading the design and delivery of the Business and Technology Roadmap to achieve best-in-class customer experience and effective operational scalability.

Key Responsibilities:

  • Work with leaders, stakeholders, and subject matter experts to define our long-term roadmap and comprehensively understand project objectives.
  • Articulate and prioritize business requirements, specify acceptance criteria, identify gaps, and address dependencies as they arise.
  • Perform user acceptance testing against predetermined acceptance criteria and provide business sign-off that the product meets Commercial Insurance needs after production verification is completed.
  • Ensure relevant technical and business team members communicate regularly to bring high-value technical recommendations and solutions to the product delivery process.
  • Identify and escalate risks and issues as necessary, attend Steering Committee meetings, and communicate project status to stakeholders.
  • Document cost/benefit with committed and measurable business value.
  • Present user stories to stakeholders, and confirm new functionality meets the requirements and acceptance criteria of the business while also ensuring that backlog items are prioritized appropriately according to business vision and priorities.
  • Complete project documentation, coordinate with the Operational Excellence team to create communication and training strategies, and facilitate training sessions as required.
  • In collaboration with the Operational Excellence team, Project Management Office, and the project delivery teams, support the business roll-out planning by identifying stakeholders early in the project and ensuring they are considered throughout project development and business roll-out activities to minimize the change management impacts.
  • Analyze systems and workflows to improve efficiency and effectiveness.
  • Develop and maintain positive interdepartmental relationships while mentoring Associate Product Owners.

What's in it for you?

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).