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Product Owner, Commercial Insurance Specialist
2 months ago
We are seeking a highly skilled Product Owner to lead the design and delivery of our Commercial Insurance product roadmap. As a key member of our team, you will be responsible for translating business objectives into actionable items, ensuring strategic goals are met, and delivering value to stakeholders.
Key Responsibilities- Work closely with leaders, stakeholders, and subject matter experts to define our long-term roadmap and comprehensively understand project objectives.
- Articulate and prioritize business requirements, specify acceptance criteria, identify gaps, and address dependencies as they arise.
- Perform user acceptance testing against predetermined acceptance criteria and provide business sign-off that the product meets Commercial Insurance needs.
- Ensure relevant technical and business team members communicate regularly to bring high-value technical recommendations and solutions to the product delivery process.
- Identify and escalate risks and issues as necessary, attend Steering Committee meetings, and communicate project status to stakeholders.
- Document cost/benefit with committed and measurable business value.
- Present user stories to stakeholders and confirm new functionality meets the requirements and acceptance criteria of the business.
- Complete project documentation, coordinate with the Operational Excellence team to create communication and training strategies, and facilitate training sessions as required.
- Analyze systems and workflows to improve efficiency and effectiveness.
- Develop and maintain positive interdepartmental relationships while mentoring Associate Product Owners.
- University Degree or College Diploma.
- 3+ years of relevant commercial property & casualty insurance experience.
- Strategic thinker with a complement of product, underwriting, and system knowledge in decision-making.
- Expert communicator, able to ensure buy-in from stakeholders and influence all major decisions and strategy through collaboration.
- Strong knowledge of commercial Policy Administration Systems (Guidewire, Mainframe, etc.) and Microsoft applications (Excel, PowerPoint, etc.).
- Experience using applications such as Share Point, Service Now, and Jira is an asset.
- Self-motivated and consistently demonstrates an ability to take initiative on any issue.
- Professional, friendly, and courteous in all interactions with customers and co-workers.
- Hybrid work schedule for most roles.
- Company share ownership program.
- Pension and savings programs, with company-matched RRSP contributions.
- Paid volunteer days and company matching on charitable donations.
- Educational resources, tuition assistance, and paid time off to study for exams.
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents.
- Wellness and recognition programs.
- Discounts on products and services.
