Customer Experience Director

2 days ago

Vancouver, British Columbia, Canada 5 STARS HIGHRISE RESTORATIONS Full time
About 5 Stars Highrise Restorations

We are a dynamic and innovative company dedicated to delivering exceptional restoration services. Our team is comprised of skilled professionals who share a passion for excellence.

Job Title: Customer Experience DirectorSalary Range:

$55,000 - $65,000 per annum

Key Responsibilities
  • Manage and oversee daily operations to ensure seamless delivery of services.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Supervise and coordinate activities of workers to meet work schedules and productivity goals.
  • Establish methods to streamline work processes and enhance overall efficiency.
  • Train and develop employees to enhance their skills and performance.
  • Collaborate with colleagues to identify areas for improvement and implement change.
Requirements
  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in a supervisory role.
Working Conditions
  • 40 hours per week.
  • Permanent employment.

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