Insurance Services Professional

1 month ago


Winnipeg, Manitoba, Canada One Insurance Group Full time

About ONE Insurance Group

We have proudly served the insurance needs of customers across Manitoba for over 70 years. Our commitment to exceptional service and products has earned us the trust of our customers.

Role Overview

This is an exciting opportunity to join our growing team as an Auto Insurance Specialist. You will be responsible for providing outstanding counsel to clients on their Autopac and Driver Licensing products and coverages.

Main Responsibilities

  • Create a positive customer experience by welcoming all clients in a professional and friendly manner.
  • Action all Auto Insurance transactions immediately and use the Prospector Program to generate leads with every transaction.
  • Follow the ONE Insurance Auto Customer Service Standards to ensure optimum coverage options are offered with every Autopac transaction.
  • Actively cross-sell auto extension product options available.
  • Provide support to Personal Lines with processing and other duties as required.

Qualifications/Skills

  • Minimum one (1) year of insurance industry or comparable customer service experience is preferred.
  • Familiarity with Applied EPIC broker management system is considered an asset.
  • Organized and efficient with strong attention to detail and the ability to multitask.
  • Flexibility and a positive team player approach with effective communication skills.

Salary Information

The estimated annual salary for this position is around $60,000 - $80,000 based on location and experience.



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