Insurance Professional with Exceptional Client Services

1 day ago


Winnipeg, Manitoba, Canada One Insurance Group Full time

We are seeking a skilled Insurance Advisor/Customer Service Representative to join our team at One Insurance Group in Winnipeg, Manitoba. This is an exciting opportunity for individuals with a passion for delivering exceptional client services and a strong understanding of the insurance industry.

About the Role

This key position involves providing expert advice and guidance to clients on their Autopac and Driver Licensing products and coverages. Building strong relationships with existing and new clients is essential, as is staying up-to-date with our wide range of insurance products and services. As an Insurance Advisor/Customer Service Representative, you will be responsible for:

  • Providing outstanding and professional counsel to clients on their insurance needs
  • Actioning all Auto Insurance transactions promptly and efficiently
  • Following the ONE Insurance Auto Customer Service Standards to ensure optimal coverage options are offered
  • Cross-selling auto extension product options available
  • Supporting Personal Lines with processing and other duties as required
Key Qualifications and Skills

To succeed in this role, you will need:

  • At least one year of experience in the insurance industry or a comparable customer service role
  • A solid understanding of insurance principles and practices
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Familiarity with Applied EPIC broker management system (an asset)
Compensation Package

We offer a competitive salary range of $55,000 - $70,000 per annum, depending on experience and qualifications. Additionally, you will receive comprehensive benefits, including health, dental, and vision coverage, as well as access to ongoing training and development opportunities.

About One Insurance Group

We are a leading insurance brokerage with 28 branches across Manitoba, dedicated to providing exceptional service and support to our customers. Our team atmosphere is friendly, supportive, and inclusive, making it an ideal place to grow your career.



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