Insurance Industry Relationship Specialist
5 days ago
At BrokerLink, we thrive on the values of integrity, respect, customer-driven mindset, excellence, and generosity. These guiding principles foster a culture of diversity and inclusion, ensuring a welcoming work environment for all.
We seek individuals who embody professionalism, provide exceptional customer service, and are passionate about delivering the highest level of support.
Your success is our priority, and our purpose of helping people drives our commitment to nurturing talent within the organization. We invest in your growth, offering numerous opportunities for development and a workplace that values your contributions. With over 200 offices across Canada, we accommodate flexible work arrangements.
We are looking for a Commercial Account Manager to join our team at the Tilbury branch, working on a permanent full-time basis.
As part of our employee promise, you can expect:
- Flexible health and dental insurance benefits package
- Personal spending allowance for wellness initiatives
- RRSP – Registered Retirement Savings Plan with company matching
- ESPP – Employee Share Purchase Plan (TSX:IFC) program with matching aspect
- 'Dress for your day', flexibility in attire according to daily schedule
- Competitive compensation package with bonus potential
- Employee discount program, including Apple, Bell, Rogers, and more
- Paid Time Off in the form of personal days, volunteer days, exam/study time, jury duty, and starting at three weeks of vacation per year
- Working for an employer recognized as one of Canada's best employers, such as Kincentric 2023
The role entails:
- Managing walk-in customers and callers
- Assisting the Commercial Insurance Account Executive
- Providing prompt service by advising customers, explaining insurance concepts, and addressing concerns
- Receiving and processing incoming Commercial paperwork
- Assisting with quotes, reviewing existing coverage, and updating customer file information
- Preparing documentation for insurers, completing applications for new clients, and issuing insurance certificates
- Processing endorsements, invoices, and following up on payments
- Communicating with insurance companies, negotiating with underwriters on behalf of customers, negotiating renewal of terms, and following up with adjusters on claims status
- Sourcing and obtaining additional information requested by underwriters and completing applications
To succeed in this role, you will need:
*If you possess equivalent skills, please apply*
- High school diploma and/or post-secondary education
- 2-5 years' experience in an office environment
- Commercial insurance experience is an asset
- RIBO License is an asset
- Exposure to Epic is an asset
- Previous sales experience is an asset;
- Demonstrated ability to handle multiple priorities successfully;
- Strong analytical and organizational skills;
- Excellent verbal and written communication skills
The estimated annual salary for this position is $65,000-$85,000 based on location and industry standards.
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