Accounts Payable and Customer Service Representative

1 week ago

Aurora, Ontario, Canada TorontoJobs Recruitment Division Full time
Job Summary:

Our client, a leading construction and real estate company, is seeking an experienced Accounts Payable and Customer Service Representative to join their team.

Key Responsibilities:
  1. Process and manage accounting emails and records
  2. Scan and maintain hard copy records and files
  3. Manage budgets and trackers in Excel, ensuring accuracy and efficiency
  4. Process Petty Cash transactions and maintain records
  5. Create instruction checklists for Standard Operating Procedures
  6. Maintain new home warranty documents, including gathering and organizing change forms, colour charts, pre-delivery forms, and other warranty documents
  7. Collaborate with the Director of Construction to obtain updates on site visits
  8. Send Work-Orders once confirmed by the Site-Super or Director of Construction
  9. Review Tarion CPG (Construction Performance Guideline) for items Warranted/Non-Warranted
  10. Confirm items completed by Site-Super(s)
  11. Obtain Signed Work-Orders from Trade(s) &/or Home-Owner(s)
  12. If no signed W/O is obtained, email Home Owner as another method of confirmation
  13. Maintain Home-Owner's folder with updated information; signed W/O's etc.
  14. Update white-board on items completed/outstanding
  15. Create PO's (Purchase Orders) once authorized by Director of Construction
  16. Contact Trades & Home-Owners for Date Confirmations & Repair Visits
  17. Establish customer service relationships with new homeowners as they inquire about the construction process
  18. Maintain customer service relationships regarding inquiries about new home warranty
  19. Check Tarion Site daily for Conciliations or New Form Submissions (30Day, 1YR &/or 2YR)
  20. Monitor deadlines for warranty periods
  21. Forward any invoices received from trade(s) to Admin department
  22. Maintain spreadsheet of Work-Orders that have been sent out to trades (i.e.: Issue Dates, Expected Visitation Dates etc.)
  23. Maintain spreadsheet of Purchase-Orders that have been issued to trade(s); Admin department to file
  24. Utilize superior communication and written skills to effectively interact with customers and stakeholders
Requirements:

Our ideal candidate will possess:

  • Excellent communication and written skills
  • Strong organizational and time management skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Proficiency in Excel and other software applications
  • Experience in accounts payable and customer service

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