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Customer Service Representative

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Aurora, Ontario, Canada Metro Inc. Full time

Job Summary:

Metro Inc. is seeking a highly motivated and customer-focused individual to join our Front End team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a clean and organized store environment, including the front end area, cash registers, and surrounding areas.
  • Work collaboratively with other team members to achieve sales goals and provide a positive shopping experience for customers.
  • Participate in ongoing training and development to improve sales skills and product knowledge.

Requirements:

  • Customer service driven with a strong focus on providing excellent customer experiences.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Availability to work flexible shifts, including evenings, weekends, and holidays.

What We Offer:

  • A competitive hourly rate and opportunities for advancement within the company.
  • A comprehensive training program to develop sales skills and product knowledge.
  • A dynamic and supportive work environment with opportunities for growth and development.

About Metro Inc.:

Metro Inc. is a leading retailer of food and household essentials, committed to providing an inclusive and diverse work environment that reflects the communities we serve. We value our employees and strive to create a positive and supportive work environment that fosters growth and development.