Customer Service Representative
3 weeks ago
Billyard Insurance Courtice is seeking a highly motivated RIBO-licensed Customer Service Representative to join our team.
We are a full-service brokerage that offers a range of insurance products from trusted partners. With over 25 years of experience in the insurance industry, we have a strong reputation for providing exceptional service and building connections with our clients.
Key Responsibilities:
- Identify and solve clients' changing insurance demands
- Work from our office, with some remote/hybrid options available
- Embody our values: Serve others and own it
- Assist in fostering a positive and energetic working environment
- Communicate frequently with customers via phone, email, and other platforms
Qualifications and Attributes:
- RIBO license in good standing
- Minimum 2 years experience in Customer Service roles in a brokerage environment
- 2 years experience with power broker, Applied, and insurance company portals
- Reliability, attention to detail, and a positive attitude
- Excellent communication skills and a team mindset
What We Offer:
- A dynamic and people-focused company culture
- State-of-the-art tools and resources to support your growth
- Training and support to help you succeed
Why Join Us:
Billyard Insurance Courtice is a fast-growing insurance brokerage with a strong commitment to our clients and our team members. We offer a supportive and collaborative work environment, with opportunities for growth and development.
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