Hotel Front Desk Supervisor

4 weeks ago


Longueuil, Quebec, Canada 2528-6360 quebec inc Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at 2528-6360 Quebec Inc. The successful candidate will be responsible for coordinating front desk activities, supervising staff, and ensuring exceptional customer service.

Key Responsibilities
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Provide customer service
  • Manage knowledge
  • Resolve complaints and claims
Requirements
  • 5-10 years of experience in a supervisory role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent
Work Environment

The successful candidate will work in a hotel environment, providing exceptional customer service to guests. The work environment is fast-paced and requires strong organizational and time management skills.

What We Offer
  • Competitive salary
  • Benefits package
  • Opportunities for professional growth and development


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