Patient Journey Partner

1 month ago

Québec, Quebec, Canada Roche Full time
About Roche

At Roche, we're driven by a passion for innovation and a commitment to improving healthcare. With over 100,000 people across 100 countries, we're one of the world's leading research-focused healthcare groups. Our success is built on a culture of curiosity, diversity, and collaboration.

The Opportunity

We're seeking a Patient Journey Partner to join our Customer Engagement chapter in Oncology. As a key member of our team, you'll have the opportunity to influence and create meaningful connections with stakeholders, fostering a sense of trust and partnership in our Oncology landscape.

Key Responsibilities
  • Serve as the trusted and primary point of contact between stakeholders and Roche
  • Ensure appropriate use of Roche's products, sharing benefits and risks with Health Care Practitioners in a truthful and balanced manner
  • Collaborate with cross-functional colleagues to prioritize and plan account activities based on team priorities
  • Partner across functions to address stakeholder needs, prioritize solutions, and evaluate progress
  • Implement an omnichannel approach to engage stakeholders with Roche's offerings
  • Participate in a peer-to-peer coaching and mentorship model within self-organizing teams
  • Embrace self-directed learning and experiential growth as part of the working culture
Requirements
  • Hold an University degree in scientific, economic, or business field
  • Bring 7+ years' of experience in life sciences or healthcare sector
  • Have the ability to build strong relationships with external stakeholders and deliver tailored solutions
  • Demonstrate an understanding of fast-paced, competitive market dynamics and the Canadian healthcare system
  • Prove expertise in stakeholder engagement and partnering, including leading cross-functional teams and leveraging digital tools for improved stakeholder experience
Preferred Qualifications
  • Advanced degree
  • Experience in Oncology
What We Offer

At Roche, we offer a dynamic and inclusive work environment, with opportunities for growth and development. We're committed to diversity, equity, and inclusion, and we're proud to be an equal opportunity employer.

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