Nurse Case Manager

4 weeks ago


Québec, Quebec, Canada Bayshore HealthCare Full time

About the Role

The Bayshore Specialty Rx Nurse Case Manager will be a single point of contact for physicians, working in collaboration with the Reimbursement Specialist to support patients throughout the entire patient support program journey. This role thrives in an environment that emphasizes teamwork, accountability, and a deep willingness to serve customers, driving positive customer and patient experience in a fast-paced work environment.

Key Responsibilities

  • Work in collaboration with the Reimbursement Specialist to support patients throughout the entire patient support program journey.
  • Be a single point of contact for physicians, providing timely and effective communication.
  • Process a deep understanding of provincial and private coverage criteria and navigate the Canadian Drug Coverage Landscape.
  • Identify and report adverse events to Health Canada and Medical Information.
  • Develop strong strategic thinking and problem-solving skills to manage time effectively and prioritize tasks.

Requirements

  • Registered Nurse or Registered Practical Nurse (RN/RPN) License.
  • Current registration/licensing with the provincial regulating body of residence.
  • Experience in immunology considered an asset.
  • Familiarity with PIPEDA and how it applies in a confidential patient environment.
  • Understanding of provincial and private coverage criteria and how to navigate the Canadian Drug Coverage Landscape is considered an asset.
  • Experience in identifying and reporting adverse events to Health Canada and Medical Information.
  • Strong strategic thinking and problem-solving skills.
  • Ability to multi-task, prioritize and manage time effectively.
  • Excellent computer skills; Microsoft Suite of products (minimum intermediate level Excel, Word, Power Point).

About Us

Bayshore HealthCare is one of the country's leading providers of home and community health care services and a Canadian-owned company. With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,500 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. Bayshore HealthCare has been a recipient of Canada's 50 Best Managed Companies award since 2006.



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